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General Loss Adjuster

Adjusting Appointments Limited

England

Remote

GBP 35,000 - 45,000

Full time

Yesterday
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Job summary

A leading company in property claims is seeking a Commercial/Domestic Loss Adjuster to manage a mixed claims portfolio. This home-based position involves regional travel across South London and surrounding counties, requiring expertise in handling claims up to £100k. The ideal candidate will have prior loss adjusting experience, exceptional communication skills, and a self-motivated approach towards meeting SLA and KPI expectations.

Qualifications

  • Previous loss adjusting experience with domestic or commercial losses.
  • Ability to work from home and be self-motivated.
  • Adherence to SLAs and KPIs throughout claims.

Responsibilities

  • Manage property claims ranging from minor damage to catastrophic events.
  • Support clients in handling and settling mixed case-load of property claims.
  • Investigate claims with tact and a calm manner to establish facts and work towards resolution.

Skills

Excellent written and oral communication skills
Tact
Calmness under pressure

Education

CertCILA, DipCILA, ACII or ACILA qualifications

Job description

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  • Working within the General Property team you will be expected to manage property claims ranging from minor damage to major to catastrophic events.
  • As a Commercial/Domestic Loss Adjuster, you will be assigned your own region and mixed claims portfolio.
  • The role will be home based with regular regional travel required throughout South London and surrounding counties with occasional overnight stays depending upon location.
  • You will be supporting valued clients in pro actively handling and settling a mixed case-load of property claims, up to the value of £100k.
  • These can vary in complexity so it's essential that you'll put yourself in the shoes of the policy holder, appreciate each situation differently by investigating each claims with tact and a calm manner, establishing the facts, policy details and work towards a resolution.
  • Candidates must be able to demonstrate previous loss adjusting experience dealing with either domestic or commercial losses.
  • You must be able to work from a home base and be self motivated adhering to SLA's and KPI's throughout the life of each claim.
  • You must have both excellent written and oral communications skills and progression towards professional qualifications such as CertCILA, DipCILA, ACII or ACILA would be beneficial.

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Created on 04/07/2025 by TN United Kingdom

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