General Loss Adjuster

TN United Kingdom; England; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Commercial/Domestic Loss Adjuster to join their General Property team. This home-based role involves managing a diverse portfolio of property claims, requiring regular travel across North London and surrounding counties. Candidates will need to demonstrate strong loss adjusting experience, excellent communication skills, and the ability to work independently. The position offers a unique opportunity to support valued clients while progressing towards professional qualifications. If you're motivated and detail-oriented, this role could be the perfect fit for you.

Qualifications

• Must have prior experience in loss adjusting for domestic or commercial claims.
• Progression towards professional qualifications is beneficial.

Responsibilities

• Manage property claims from minor to catastrophic events.
• Investigate claims, review policy details, and work towards resolution.

Skills

Loss Adjusting Experience

Excellent Communication Skills

Self-Motivation

Understanding of Policyholder Perspective

Education

CertCILA

DipCILA

ACII

ACILA

Job description

Job Profile

• Working within the General Property team, you will be expected to manage property claims ranging from minor damage to major to catastrophic events.
• As a Commercial/Domestic Loss Adjuster, you will be assigned your own region and a mixed claims portfolio.
• The role will be home-based with regular regional travel required throughout North London and surrounding counties, with occasional overnight stays depending on the location.
• You will support valued clients by proactively handling and settling a mixed caseload of property claims, valued up to £100k.
• These claims can vary in complexity, so it's essential to understand the policyholder's perspective, investigate each claim tactfully and calmly, establish facts, review policy details, and work towards a resolution.
• Candidates must demonstrate previous loss adjusting experience dealing with domestic or commercial losses.
• You must be able to work from a home base, be self-motivated, and adhere to SLAs and KPIs throughout each claim.
• Excellent written and oral communication skills are required. Progression towards professional qualifications such as CertCILA, DipCILA, ACII, or ACILA would be beneficial.