General & Food Manager - Belfast

TN United Kingdom; Belfast; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an experienced General Manager to lead their vibrant team in Belfast. This exciting role involves overseeing store operations, driving revenue growth, and ensuring exceptional customer service. With a focus on hospitality and operational excellence, the ideal candidate will bring strong leadership skills and a proven track record in the food and retail industry. Join a company that values tradition while embracing innovation, and help shape the future of a beloved retail destination.

Benefits

Employee Recognition Programs

Team Engagement Activities

Flexible Working Hours

Staff Discounts

Qualifications

• Extensive experience in high-volume hospitality and food operations.
• Strong financial management skills with P&L responsibility.

Responsibilities

• Oversee daily store operations and drive revenue growth.
• Ensure best-in-class customer service and hospitality standards.

Skills

Leadership

Financial Management

Hospitality Expertise

Operational Excellence

Problem-solving

Time Management

Job description

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Client:

Avoca

Location:

Belfast, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

5445f6d4c54c

Job Views:

4

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

Avoca operates in 13 locations across the country. After all this time, the ethos of Avoca remains the same. We cherish our time-honoured traditions, which have been lovingly passed down through several generations. Our skills might be steeped in a long and rich tradition, but our attitude is to look to the future. We are now heralded as one of Ireland's most exciting retail stores, with a host of award-winning cafes, restaurants and food markets crammed with artisanal ingredients from near and far.

The Role:

We have an excellent opportunity for an experienced General Manager to join the Avoca team. The role is exciting and ideal for an accomplished and experienced food manager seeking a new and challenging role.

The General Manager is responsible for overseeing store operations, driving revenue growth, ensuring the highest levels of customer service and placing hospitality at the forefront of all of our interactions.

This role demands strong leadership, operational excellence, and financial management to ensure the store meets its commercial targets.

Key Responsibilities:

• Driving sales and profit conversion delivering on a P&L bottom line.
• Ensuring customer service and standards are best in class.
• Ensuring all hospitality colleagues are fully trained, motivated, and efficient in their duties.
• Act as a brand guardian to ensure consistency across the breadth of our offering.
• Driving innovation, embracing change, and supporting the team in the delivery of new concepts
• Full HACCP compliance and health & safety adherence throughout all product life cycle.
• Ensuring accurate and timely Employee records are inputted on our payroll system.

Leadership & Operations - Provide strategic direction and oversee daily store operations across non-food retail, food retail, and concessions.

Financial Performance - Manage store revenue, budget, and profitability, ensuring business objectives are met.

Inventory & Compliance - Maintain optimal inventory levels, manage stock accuracy, and ensure compliance with HACCP and safety regulations.

Talent Development - Lead and develop store management and staff, fostering engagement and recognition programs.

Additional duties as per business requirements.

Key Skills:

• Strong background in a high-volume hospitality, conference, restaurant, and banqueting operation.
• Food & Retail Industry Expertise - Strong knowledge of food and cafe/restaurant operations, food safety, and business management.
• Detailed orientation and focus on hospitality and service standards with excellent people management skills.
• Strong organisational and time management skills with a high degree of flexibility.
• Financial Acumen - Proven experience managing budgets, P&L, and revenue targets.
• Leadership & Team Management - Ability to oversee multiple teams, delegate effectively, and inspire staff.
• Problem-solving & Decision-making - Strong analytical skills with the ability to drive strategic improvements.

Why work with us?

We're always on the lookout for like-minded folks to join our merry flock of men and women. So, apart from coming to work with your amazing teammates every day, we also offer the following benefits: