General Cafe Assistant – Monday – Friday (term-time only) – London, LONDON

Holroyd Howe; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading contract catering service in London is seeking a Café and General Assistant for term-time work. This role involves providing friendly service, preparing refreshments, and maintaining hygiene standards at a prestigious girls’ school. Ideal candidates will have a passion for customer service and teamwork. Training on advanced coffee equipment will be provided, making it perfect for those new to hospitality.

Benefits

28 Days holiday including bank holidays

3 volunteering days

Career development support

Free meals provided during shifts

Qualifications

• Previous experience in a café, retail, or hospitality setting preferred.
• Understanding of basic food safety and hygiene practices is a plus.
• Strong communication and interpersonal skills are required.

Responsibilities

• Provide friendly and efficient service to students, staff, and visitors.
• Prepare and serve a variety of hot and cold beverages.
• Maintain cleanliness and hygiene standards in all areas of the café.

Skills

Customer Service Experience

Cash Handling Skills

Team Player

Attention to Detail

Adaptability

Education

Food Hygiene Certificate

Job description

General Cafe Assistant – Monday – Friday (term-time only) – London, LONDON

Company Description

Title: Café and General Assistant – Monday to Friday (Term-Time Only)

Location:City Girls’ School, Barbican, London

Salary: £13.85 per hour

Benefits:

• 28 Days holiday, including bank holidays
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks of enhanced maternity leave
• Tailored training and development opportunities
• Pension and life insurance
• Discounts on high street shops, holidays, and cinema through our HAPI app
• Access to wellbeing resources and employee assistance programme
• Free meals provided during shifts
• Career development support
• HIT Apprenticeships available for all experience levels

We are thrilled to offer a position for a Café and General Assistant with a genuine enthusiasm for customer service to join our team at a prestigious girls’ school in the Barbican area. With modern, advanced coffee technology, extensive barista experience is not required—ideal for those with a passion for hospitality and a welcoming attitude.

The role involves a 6-hour shift, Monday through Friday, following the school’s term schedule, ensuring an excellent work-life balance. This is a rewarding opportunity to bring a welcoming presence to our school community, providing quality refreshments that support students, staff, and guests.

If you’re looking to be part of an inspiring and vibrant environment, this role is perfect for you!

Job Description

• Provide friendly and efficient service to students, staff, and visitors in the school café
• Operate advanced coffee-making technology (no extensive barista skills required)
• Prepare and serve a variety of hot and cold beverages, light snacks, and pre-prepared foods
• Maintain cleanliness and hygiene standards in all areas of the café, including counters, seating, and equipment
• Restock supplies and ensure displays are well-presented and inviting
• Handle cash and card payments, following school protocols for secure transactions
• Assist with general kitchen duties, including basic food prep and cleaning
• Ensure compliance with food safety and health regulations at all times
• Provide excellent customer service, fostering a welcoming atmosphere in the café
• Support occasional school events or functions as required

Qualifications

• Customer Service Experience: Previous experience in a café, retail, or hospitality setting preferred
• Basic Food Handling Knowledge: Understanding of basic food safety and hygiene practices (Food Hygiene Certificate is a plus)
• Friendly and Professional Attitude: Strong communication and interpersonal skills to interact positively with students, staff, and visitors
• Cash Handling Skills: Familiarity with handling payments and working with point-of-sale systems
• Team Player: Willingness to assist with various tasks and collaborate with colleagues in a fast-paced environment
• Attention to Detail: Ability to maintain cleanliness and follow health and safety regulations consistently
• Adaptability: Comfortable using advanced coffee equipment (training will be provided)
• Reliability: Consistent punctuality and professionalism to support a prestigious school environment

Additional Information

Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

We pride ourselves on:

Sustainability

Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

Nutrition

We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

Food Innovation

We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.

“Holroyd Howe is an equal opportunity employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity, it is an offence to apply for a role in regulated activity if you are barred from working with children, therefore we will require an Enhanced DBS which includes a Barred List check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding any criminal offences and shortlisted applicants will be subject to an online search of public available information on suitability to work with children.“

This appointment is offered on the return of satisfactory professional references.

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