General Assistant, Soft Play, Casual Hours, Taunton, Somerset

Family Adventures Group; Taunton; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Flexible hours

Experience across customer service

Fun environment

Training opportunities

Company events

Pension (subject to eligibility)

Discounted food on shift

Employee discount

Free parking

Job summary

Space Adventurers in Taunton is seeking Bank Staff General Assistants to support busy periods, parties, weekends, school holidays and events. The role covers café duties, customer service and party hosting in a fast-paced family venue.

The ideal candidate is 18+, with hospitality or customer service experience, strong communication skills, and a flexible, reliable attitude. Benefits include flexible hours, training, and a welcoming team environment.

Qualifications

• Formal experience in hospitality or customer service is preferred.
• Strong communication and interpersonal skills.
• Able to adapt quickly in a busy environment and handle multiple tasks.

Responsibilities

• Greet guests warmly and provide excellent customer service.
• Assist with café operations including food prep, coffee, serving, and till operation.
• Serve food and drinks promptly with a positive attitude.
• Host children's parties and help events run smoothly.
• Maintain high standards of cleanliness and safety in the play centre and cafe.
• Support presentation and tidiness of the venue.

Skills

Hospitality experience

Customer service

Communication skills

Flexible

Team player

Tools

Till operation

Food preparation

Job description

Job description:

General Assistant (Bank Staff / Casual), Space Adventurers, Taunton

Rate: £12.71

Location: Frobisher Way, Taunton, Somerset, South West, TA2 6BB

About Us

Space Adventurers is a leading children's indoor play centre group, providing families with a fun, safe, and memorable experience. We're looking for enthusiastic and flexible individuals to join our team as Bank Staff General Assistants, supporting our busy periods, parties, weekends, school holidays, and special events.

Position Overview

As a Bank Staff General Assistant, you'll play a key role in helping the centre run smoothly. This flexible, casual role is ideal for someone who enjoys working in a fast-paced environment and can adapt to different tasks, including café operations, customer service, and party hosting.

Key Responsibilities

As a General Assistant, you'll help create a fantastic experience for every family who visits Space Adventurers by:

• Greeting guests warmly and providing excellent customer service.
• Assisting with café operations, including food preparation, coffee making, serving customers, and operating the till.
• Serving food and drinks efficiently and with a positive attitude.
• Hosting children's parties and helping to ensure special celebrations run smoothly.
• Maintaining high standards of cleanliness and safety throughout the play centre and café.
• Tidying play areas, resetting tables, and supporting the overall presentation of the venue.
• Assisting children and families where needed to enhance their visit.
• Working collaboratively with the wider team to ensure smooth day-to-day operations.
• Embodying our ARCH Accountable, Reliable, Caring and Honest company values.

What We're Looking For

• Aged 18 or over.
• Previous experience in hospitality and customer service is essential.
• Friendly, confident, and approachable with excellent communication skills.
• Flexible and available to work shifts as required, including weekdays, weekends, school holidays, and occasional evenings.
• Able to work in a fast-paced environment and adapt to changing priorities.
• Reliable, enthusiastic, and committed to delivering exceptional customer service.

Benefits

• Flexible working hours to fit around your availability.
• Opportunity to gain experience across customer service, hospitality, and event hosting.
• A fun, energetic, and rewarding work environment.
• Training and development opportunities.
• Company events.
• Company pension (subject to eligibility).
• Discounted or free food while on shift.
• Employee discount.
• Free parking.