General Assistant Housekeeping

LGH Hotels Management; West Devon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hotel management group is seeking a General Assistant for their West Drayton property in the UK. This role involves ensuring facility operations run smoothly, maintaining safety standards, and serving as a communication point for team members and external partners. Ideal candidates are self-motivated, reliable, and have strong communication skills. Employee benefits include discounts at hotels and various retail options.

Benefits

Employee discounts on hotel rates

Shopping discounts

Eye care benefits

Free meals during shifts

Free parking

Qualifications

• Accurate, diligent, self-motivated, focused, and reliable.
• Experience in health & safety and security is desirable.
• Calm under pressure.

Responsibilities

• Ensure cleaning, maintenance, security, and catering meet targets.
• Keep shared spaces clean and tidy.
• Conduct regular fire and security checks.
• Serve as the main contact for teams and partners.
• Perform safety checks and ensure compliance.
• Maintain security protocols.

Skills

Excellent communication skills

Proactive problem resolution

Self-motivation

Team player

Job description

Job Title: General Assistant

Client: LGH Hotels Management

Location: West Drayton, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Job Reference: 3f47f9ee9eb2

Job Views: 3

Posted: 25.08.2025

Expiry Date: 09.10.2025

Job Description

The Opportunity

Are you looking for a flexible role where you can make a difference? We are seeking a General Assistant to ensure all facilities services at our property are provided effectively and efficiently. You will be the initial point of contact for key stakeholders and external agencies.

What You'll Do

1. Maintain Operations: Ensure cleaning, maintenance, security, and catering (if needed) are all functioning well and meet targets.
2. Public Areas: Keep shared spaces clean, tidy, and in good condition.
3. Safety Checks: Conduct regular fire and security checks, address issues promptly, and keep records.
4. Communication: Serve as the main contact for teams and partners, maintaining communication via email, phone, and post.
5. Health & Safety: Perform safety checks and ensure compliance with all safety regulations.
6. Security: Maintain security protocols and know emergency procedures.
7. Site Access: Manage entry and exit records, ensuring accuracy and confidentiality.

Employee Benefits

• Employee discounts on hotel rates across our Best Western portfolio.
• Shopping discounts on groceries, fashion, travel, utilities, days out, and holidays.
• Eye care benefits.
• Free legal and financial advice.
• Counseling sessions.
• Cycle to work scheme.
• Wellbeing support including fitness videos, healthy living advice, podcasts, and TV.
• Breathing exercises.
• 24/7 support line.
• Team recognition and rewards.
• Free meals during shifts.
• Free parking.

Ideal Candidate

• Accurate, diligent, self-motivated, focused, and reliable.
• Experience in health & safety and security is desirable.
• Strong team player with excellent communication skills.
• Proactive in resolving issues and anticipating needs.
• Calm under pressure.

About the Hotel

The Derby Midland Hotel, with 102 bedrooms, centrally located in the city center.

About Us

LGH Hotels Management is a growing hospitality group with 42 hotels across the UK, including brands like Crowne Plaza, Holiday Inn, and Best Western. Join us to build a rewarding career in hospitality and help shape the future of the industry.