General Assistant General Assistant

LGH Hotel Management; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in Manchester is seeking a General Assistant to ensure effective facility services. Responsibilities include managing cleaning, security, and catering operations, as well as maintaining health and safety standards. Ideal candidates possess strong communication skills and experience in health and safety. This role offers competitive employee benefits including discounts and a positive working environment.

Benefits

Employee discounts on hotel stays

Shopping discounts

Free meals on duty

Free parking

Wellbeing support and fitness videos

Qualifications

• Previous experience in health & safety and security would be desirable.
• Ability to collaborate effectively both internally and externally.
• Good communication style to maintain open dialogue with users and agencies.
• Ability to anticipate needs and resolve issues quickly.
• Ability to remain calm in pressurized situations.

Responsibilities

• Ensure cleaning, maintenance, security, and catering services are effective.
• Maintain cleanliness of public areas.
• Conduct fire and security checks.
• Serve as main contact for teams and partners.
• Perform safety checks and ensure compliance with regulations.
• Manage site access and maintain accurate records.

Skills

Communication skills

Organizational skills

Problem-solving

Health & Safety knowledge

Attention to detail

Job description

Overview

Are you looking for a truly flexible role where you can make a difference? We're seeking a General Assistant to ensure all facilities services at our property are provided effectively and efficiently. You'll also be the initial point of contact for key stakeholders and external multi-agencies.

Responsibilities

• Keep Things Running: Make sure cleaning, maintenance, security, and catering are all working well and meet targets.
• Look After Public Areas: Ensure all shared spaces are clean, tidy, and in good condition.
• Stay Safe: Do regular fire and security checks, fix any problems quickly, and keep records.
• Be the Go-To Person: Be the main contact for teams and partners, and stay in touch by email, phone, and post.
• Look After Health & Safety: Carry out safety checks and make sure the site follows all rules and guidelines.
• Stay Alert: Keep security tight and know what to do in an emergency.
• Manage Site Access: Check people in and out of the site, making sure records are accurate and up to date.

Accurate, diligent, self-motivated, focused, and reliable.

• Previous experience in H&S and security would be desirable
• A collaborative working spirit that enhances and builds effective working relationships both internally and externally.
• Possess a communication style that allows positive and open dialogue with users and multi-agencies.
• An ability to anticipate expectations and resolve issues.
• The ability to remain calm when in pressurised situations

About LGH Hotels Management

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Benefits

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking