General Assistant - (Food & Beverage/Housekeeping)

TN United Kingdom; Lower Slaughter; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality seeks a passionate General Assistant to join their team in a picturesque setting. This role offers a unique opportunity to work in a beautiful 17th Century manor house, providing attentive service and contributing to memorable guest experiences. With a focus on teamwork and flexibility, you will collaborate across departments while learning valuable skills in the hospitality sector. Join a supportive environment that values work/life balance and offers numerous perks, including competitive pay and opportunities for personal development.

Benefits

Competitive pay including service charge and tips

Retail and hospitality perks via Perkbox

25% hotel food & beverage discount

Staff rate of £25 B&B

Confidential support via Employee Assistance Programme

Free meals when on duty

Opportunities for learning and development

Milestone rewards for long service

Qualifications

• No prior experience required; personality and attitude are key.
• Willingness to learn and adapt in a hospitality environment.

Responsibilities

• Assist guests with menu knowledge and ensure a welcoming environment.
• Collaborate with teams to enhance guest experiences.

Skills

Customer Service

Team Collaboration

Flexibility

Job description

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Position: General Assistant - (Food & Beverage/Housekeeping), Lower Slaughter

Company: The Slaughters Manor House

Location: Lower Slaughter, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 0566d7054c60

Job Views: 7

Posted: 24.04.2025

Expiry Date: 08.06.2025

Job Description:

Location: Situated in one of England's prettiest villages, The Slaughters Manor House is a beautiful 17th Century manor house, offering attentive service and featuring one of the most acclaimed restaurants in the Cotswolds. With 4 AA red stars and 3 AA rosettes, it provides a great opportunity to work in a quality hotel in a picturesque setting. The hotel operates Tuesday to Saturday, ensuring most employees have Sundays and Mondays off.

Service Charge: We pay our team a monthly service charge, which is pooled and shared among all staff. The average can be around £250 a month, potentially totaling close to £3,000 annually for full-time staff.

Interested? Send us a WhatsApp message with FAMILYFIRST to [phone] to learn more, chat, and apply, or use the standard application process.

Join our team as a General Assistant and let your passion and personality shine.

Our culture emphasizes thoughtfulness towards each other and our guests.

As a General Assistant, you will collaborate with both front and back of house teams to ensure guests have a memorable experience.

We welcome applications from candidates with no experience; personality and attitude are what matter, and we can teach the rest.

Key Points about the Role:

• Learn the menu to assist guests effectively, and help with cleaning rooms and lounges to keep the hotel welcoming.
• Stay updated on COSHH training for safety.
• Build close relationships with colleagues across departments.
• Ensure guests have a memorable experience.
• Support a team environment by helping across departments when needed.

We value work/life balance and aim to be flexible with rotas, expecting flexibility in return.

Perks:

• Competitive pay, including service charge and tips.
• Retail and hospitality perks via Perkbox.
• 25% hotel food & beverage discount, staff rate of £25 B&B, and special rates for friends and family.
• Confidential support via Employee Assistance Programme.
• Free meals when on duty.
• Opportunities for learning, development, and internal promotion.
• Milestone rewards such as champagne, afternoon tea, or dinner, plus special gifts for long service.

About Our Hotels:

We operate a family of unique hotels, each with its own personality, committed to quality, inclusion, and memorable experiences for guests and staff alike. Our locations range from Devon to Manchester. Visit www.brownswordhotels.co.uk for more info.

If you're eager to learn and share your wisdom, get in touch!

Send us a WhatsApp message with FAMILYFIRST to [phone] to find out more, chat, and apply—or use the usual application method.