General Assistant - Catering

Sanctuary Group; March; On-site; GBP 11,000 - 12,000; Part time

Benefits offered by this job

Annual leave

Sick pay

Pension scheme

Training

Flexible working

Inclusive culture

Retail discounts

Cycle to Work

Salary sacrifice

Job summary

Sanctuary Group is hiring a General Assistant - Catering at Doddington Court in Cambridgeshire to help prepare meals and drinks for residents and support a high standard of service.

You’ll work 16 hours a week at £12.71 per hour in a friendly kitchen team, with great emphasis on food hygiene, cleanliness of kitchens and communal areas, and friendly customer service within a not-for-profit retirement community.

Qualifications

• Level 2 diploma in housekeeping or catering is required, or willingness to work towards.
• Good interpersonal and customer service skills are essential.
• Basic understanding of health and safety in the workplace is needed.
• Some experience in a domestic or catering environment is advantageous.

Responsibilities

• Help prepare meals and drinks while following food hygiene standards
• Support customers and colleagues to deliver a high standard of service
• Keep kitchens, communal areas, and flats clean and tidy
• Report any faults or hazards to maintain a safe environment
• Monitor stock levels and ensure equipment is used safely
• Experience with general cleaning duties is desirable
• Some experience in a domestic or catering environment
• Level 2 diploma in housekeeping or catering, or willingness to work towards
• Good interpersonal and customer service skills
• Basic understanding of health and safety in the workplace

Skills

Interpersonal skills

Customer service

Health and safety awareness

Education

Level 2 diploma in housekeeping or catering, or willingness to work towards

Job description

Department: Health and Social Care (Catering and Hospitality S

Operation: Sanctuary Supported Living

Closing Date: ..

Requisition: 229602

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

£12.71 per hour

16 hours per week

Make a lasting difference, long after your shift

We’re excited to welcome a General Assistant - Catering to support the preparation and serving of nutritious, well-presented meals at our Doddington Court, Benwick Road, Doddington, Cambridgeshire, PE15 0WD Retirement Community, without the long hours or split shifts often found in hospitality. Working as part of a friendly kitchen team, you’ll help create a positive dining experience for residents within a calm, well-organised environment.

You’ll be part of a compassionate, community-focused team supporting our retirement community residents, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally. We’re committed to your progression, so we offer fully funded hospitality qualifications.

Your role

• Help prepare meals and drinks while following food hygiene standards
• Support customers and colleagues to deliver a high standard of service
• Keep kitchens, communal areas, and flats clean and tidy
• Report any faults or hazards to maintain a safe environment
• Monitor stock levels and ensure equipment is used safely
• Experience with general cleaning duties (desirable)
• Some experience in a domestic or catering environment
• Level 2 diploma in housekeeping or catering, or willingness to work towards
• Good interpersonal and customer service skills
• Basic understanding of health and safety in the workplace

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:

• Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangements , paid volunteering days, and annual leave purchase scheme
• Company-funded training and ongoing career development opportunities
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts , Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria - visit our website for more information.

Before you apply

• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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