General Assistant/Barista

BaxterStorey; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

BaxterStorey seeks a friendly team member for their campus cafes in London. This role involves providing excellent customer service, maintaining hygiene, and assisting in food preparation. Ideal candidates will possess a commitment to teamwork and food safety, and be willing to learn.

Benefits

Employee Assistance Programme

30 days holiday (including bank holidays)

Christmas shutdown

Flexible shift options

Access to Occupational Health

Cycle Scheme

Pension Scheme (5% matched)

Free meal on shift

Extra pay for using HPC bus service

Qualifications

• Ability to work well in a team.
• Willingness to achieve Food Safety Level 2 qualification.
• Honesty and trustworthiness.

Responsibilities

• Providing excellent customer service.
• Handling payments and serving food.
• Maintaining cleanliness and hygiene standards.

Skills

Customer Service

Teamwork

Food Safety

Flexibility

Hygiene

Education

Level 2 Food Safety Qualification

Job description

Want to work for a company where Togetherness, Nurture, Pride, and Planet are at the heart of everything they do? Then look no further! Somerset Larder produces fresh food and meals to go using locally sourced ingredients from all over the West Country. Our philosophy is to nourish the community with amazing produce, employ local people, and train apprentices for future careers in catering and hospitality.

At Somerset Larder, our values have been developed by our team. They exist for the good of our working lives and company performance. Our values are:

• Togetherness - "Be a tractor not a trailer."
• Nurture - "You grow, I grow, we grow."
• Pride - "We can and we will."
• Planet - "We’re part of a bigger picture."

Job Description

We are seeking a friendly and welcoming team member to provide excellent customer service within our campus cafes. Responsibilities include ensuring the cleanliness and hygiene of the restaurant, restocking supplies, advising customers on products (meals, snacks, allergens), and supporting both front and back of house duties.

Key duties include:

• Greeting customers and serving food and drinks, resolving queries related to products and allergens.
• Delivering high-quality customer service to ensure satisfaction and uphold our values of pride and togetherness.
• Assisting in food preparation, cooking, and serving.
• Handling payments via cash or card, and explaining purchase options and specials.
• Addressing customer queries or escalating to supervisors as needed.
• Cleaning equipment, crockery, and cutlery.
• Supporting service areas such as the servery, deli/retail, and event functions.
• Following food safety standards and conducting safety and stock checks.
• Managing stock deliveries and storage.
• Maintaining waste management procedures.
• Carrying out tasks efficiently, considering production and allergen constraints.
• Participating in food safety and quality management systems, including HACCP.
• Completing accurate records and traceability documentation.
• Engaging in ongoing training and professional development.
• Performing additional tasks as assigned by management.

Ideal Candidate Characteristics

Togetherness

• Ability to work well in a team.
• Flexible working hours.
• Supportive attitude towards colleagues.

Nurture

• Keen to learn and develop skills.
• Hold or be willing to achieve Food Safety Level 2 qualification.

Pride

• Honest and trustworthy.
• Ability to work independently.

Planet

• Hygienic approach and manner.
• Committed to sustainable practices and zero harm.

Qualifications

• Level 2 Food Safety Qualification (desirable).

Additional Benefits

• Employee Assistance Programme
• 30 days holiday (including bank holidays)
• Christmas shutdown (location-specific)
• Flexible shift options
• Access to Occupational Health
• Cycle Scheme
• Pension Scheme (5% matched)
• Free meal on shift
• Extra pay for using HPC bus service

Please note that successful applicants will need to provide a three-year employment history, five-year address history, valid photographic ID, and proof of right to work in the UK for security clearance, as these roles are based on a nuclear regulated site. All information will be kept confidential in accordance with EEO guidelines.

Note: If you are not a passport holder of the country for the vacancy, you may need a work permit. For more information, check our Blog. Applications should be submitted via the 'Apply now' button. Do not include bank or payment details in your application.

Created on 16/07/2025 by TN United Kingdom