General Assistant

THE PIG Hotel | B Corp; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking a General Assistant to join their vibrant team in Southampton. This role offers a unique opportunity to engage with guests and provide outstanding service across various areas, including reception, bar, and food service. Ideal for individuals eager to learn and grow in a supportive environment, this position promises a fulfilling experience in the heart of hospitality. With a commitment to equality and diversity, the company fosters an inclusive workplace where every team member can thrive and make a positive impact on guests' stays.

Benefits

Free B&B Staff Stays

35% Discount on Food and Beverages

Meals on Duty

Annual Holiday Increase (up to 33 days)

Take-Home Goods at Cost Price

Free Access to On-Demand GP and Counseling Services

Learning & Development Courses

Anniversary Vouchers for Dinner with Wine

Qualifications

• Experience in customer-facing roles is desirable but not essential.
• Passion for hospitality and teamwork is key.

Responsibilities

• Carry out reception/check-in duties and food service.
• Provide excellent customer service to enhance guest experience.

Skills

Customer Service Skills

Teamwork

Hospitality Knowledge

Job description

Location:

The PIG in the wall, Southampton, Hampshire

Salary:

£12.21 per hour.

Hours:

40 hours per week, over 5 days.

Job Description:

As a General Assistant, you will carry out a variety of customer-facing duties, including reception/check-in, bar, and food service. You should be confident and possess excellent customer service skills. Previous experience is desirable but not essential.

This role is ideal for someone passionate about hospitality who enjoys working in a small team. It offers an opportunity to learn all aspects of hospitality and make a positive impact on our guests' stay.

Perks and Benefits:

• Staff stays – free B&B.
• 35% discount on food, beverages & treatments.
• Meals on duty.
• Annual holiday increase (up to 33 days).
• Take-home goods at cost price.
• Free access for you and your family to an on-demand GP, Physiotherapy, and counselling services through Help@Hand.
• A range of learning & development courses.
• Anniversary vouchers – dinner with wine for 2.

For the full range of perks, visit our ‘What we can do for you’ section on our careers webpage: jobs.thepighotel.com

Home Grown Hotels is committed to encouraging equality, diversity, and inclusion. We are an equal opportunity employer and do not discriminate against candidates based on any of the protected characteristics set out in the Equalities Act 2010.