General Assistant

LKQ Corporation; Peterborough; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading automotive parts distributor in Peterborough is seeking a Warehouse Operative to ensure a customer-first experience while managing deliveries, retail counter support, and operational efficiency. Ideal candidates will have excellent communication skills and the ability to promote a safety-first culture. This role offers competitive salaries and generous benefits, including enhanced annual leave and employee assistance programs.

Benefits

Competitive Salary

Enhanced Annual Leave

Career Growth Opportunities

Life Assurance

Employee Assistance Programme

Gym Discounts

Comprehensive Healthcare

Cycle to Work Scheme

Retail Discounts

Qualifications

• Demonstrated ability to build customer relationships.
• Promote a zero-accident, safety-first culture.
• Consistent delivery of best-in-class service.

Responsibilities

• Deliver safety-first culture with customer focus.
• Ensure operational efficiency with proper controls.
• Support retail counter to maintain branch standards.
• Manage delivery processes to achieve service level agreements.

Skills

Excellent communication skills

Ability to utilize technology

High levels of focus and drive

Good business acumen

Flexibility in daily tasks

Job description

Job Overview

As a Warehouse Operative, you play a vital role in the daily success of the branch. Whether supporting in the warehouse, at the retail counter, or making deliveries, your work is varied and essential. Your contribution helps maintain high performance and ensures we consistently deliver on our Customer Promise.

What We Offer

• Competitive Salary – We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave (Including Bank Holidays) – Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
• Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.

Key Responsibilities

• Deliver a safety-first culture with the customer at the heart of everything.
• Work to deliver a balanced performance across key business metrics and KPIs in line with business goals.
• Ensure the branch is operationally efficient, with proper controls and measures supporting a customer-first experience.
• Work as part of the Fleet team with a customer-first attitude.
• Maintain a focus on safety at all times among colleagues.
• Improve returns, credits, and warranty processes to enhance customer experience and create frictionless processes supporting the retail counter.
• Support the retail counter to ensure branch retail standards are best in class, establishing customer experience excellence.
• Deliver customer-first service by managing pick to manifest times and achieving service level agreements.
• Assist the branch with deliveries when required, ensuring it is set up for growth through excellent customer service and SLAs.
• Consistently deliver a best-in-class service to cement customer excellence.

Skills And Experience

• Excellent communication skills demonstrating the ability to build customer relationships.
• Ability to utilize technology for fleet checks and promote a zero-accident, safety-first culture.
• High levels of focus, energy, and drive.
• Good business acumen.
• Consistently deliver best-in-class service to ensure customer experience excellence.
• Flexibility in daily tasks to support the branch effectively.

Why Work for LKQ

• People First: We value our employees as much as our customers.
• Work-Life Balance: Flexible working options to support your lifestyle.
• Career Growth: Genuine opportunities for progression in a thriving industry.
• Passion for Excellence: Join a team dedicated to being the best at what we do.