General Assistant

Baxterstorey

North Bradley

Presencial

GBP 18.000 - 24.000

Jornada completa

Hace 5 días
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Ventajas ofrecidas por este puesto de trabajo

28 Days holiday including bank and UK
Birthday off
Volunteer days
Maternity leave support (24 weeks)
Pension and life insurance
Discounts via Perkbox
Wellbeing hub
Employee assistance programme
Cycle to work

Descripción de la vacante

BaxterStorey in the United Kingdom is seeking a hospitality team member to deliver warm, professional service to guests across dining spaces. You will serve food and drinks, answer guest questions, and support teammates to ensure smooth operations while maintaining high standards.

We value inclusivity and provide training, career development, and benefits that reflect our commitment to diversity, equity, and the communities we serve. Join us and help create memorable experiences.

Formación

  • Experience in hospitality or food service is preferred.
  • Strong customer service and communication skills.
  • Ability to work collaboratively in a team environment.

Responsabilidades

  • Serve food and beverages to guests in a friendly, professional manner.
  • Address guests' needs and requests efficiently and effectively.
  • Collaborate with colleagues to ensure smooth operations and an inclusive environment.
  • Adhere to health and safety regulations and location-specific guidelines.
  • Maintain cleanliness and hygiene in dining areas and kitchen as required.

Conocimientos

Food service
Customer service
Team collaboration
Health & safety awareness
Adaptability

Descripción del empleo

Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.

  • Service - serve food and beverages to guests in a friendly and professional manner. Ensure that guests' needs and requests are efficiently and effectively addressed
  • Customer Service - provide excellent service by being attentive to guests' needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
  • Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
  • Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
  • Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas, We work together as a team to lead by example, protecting the planet and supporting local communities.
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for a,
  • Have a contagious passion for food and/or customer service
  • You draw satisfaction from working within a collaborative and inclusive team environment
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective
  • Previous experience in a similar role, especially in the food service industry, is often a plus
  • Some knowledge of food safety and sanitation practices
  • Works according to the BaxterStorey core values

Additional Information For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 week's enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our Perkbox app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme
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