General Assistant

Compass Group UK; Manchester; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A leading hospitality company in Manchester is seeking a General Assistant to join their catering team on a flexible, casual basis. Responsibilities include providing exceptional customer service, assisting with food and beverage preparation, and maintaining hygiene standards. Ideal candidates are passionate about service and are flexible in their roles. The position offers competitive pay of £12.21 per hour and requires weekend and evening availability.

Benefits

Free meals on shift

Free parking

Staff discounts

Contributory pension scheme

Career development programmes

Qualifications

• Passion for delivering outstanding service.
• Ability to work flexibly across different roles.
• Strong communication skills.
• Experience as a Barista is a plus but not essential.

Responsibilities

• Provide friendly service to all visitors.
• Assist with preparation and service of food and beverages.
• Maintain cleanliness and hygiene standards.
• Welcome and assist guests at events.

Skills

Customer service

Flexibility

Teamwork

Time management

Initiative

Job description

We're on the lookout for an enthusiastic General Assistant to join our fantastic, busy catering team at IWM North on a flexible, casual basis. As a General Assistant, you will be part of a hard-working, friendly group who all have the same goal - to deliver exceptional customer service to our visitors.

Known as one of the UK's leading museums, IWM North is a striking, modern venue that hosts a variety of exhibitions and events, and offers a unique and welcoming environment for visitors of all ages.

Successful General Assistants are responsible for a variety of tasks, including providing a friendly and welcoming service to all visitors, assisting with the preparation and service of food and beverages, maintaining cleanliness and hygiene standards, handling cash, and supporting stock control processes. For events, General Assistants are expected to welcome and assist all guests, set up and clear down event spaces efficiently, and serve food and beverages as required.

In return, you’ll have the opportunity to grow with a company that invests in its people, celebrates individuality, and rewards employees who go the extra mile.

Shifts

Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work evenings and weekends. This is a casual zero-hours role, so hours will vary depending on the needs of the business, on a weekly basis.

Who you are

Our ideal General Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Ability to work flexibly across both café and events, embracing variety in your role
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability
• Maintain high standards of food hygiene and health and safety at all times
• Ideally will have experience working as a Barista, but not essential

About us

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Free meals on shift
• Free parking
• Staff discounts
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes

Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.

Salary: £12.21 per hour

Contract: Zero-hour contract, 7 days a week operation, weekend and evening work is required