General Assistant

Sanctuary Students; London; On-site; GBP 18,000 - 29,000; Full time

Job summary

A leading accommodation management company is seeking a General Assistant Cleaner in London. This role involves delivering high-quality cleaning services, preparing rooms for guests, and providing assistance to students. Ideal candidates should have previous cleaning experience, strong customer service skills, and be proactive in maintaining safety standards.

Benefits

25 days leave plus public holidays

Pension scheme with employer contributions

Employee discounts

Wellbeing support and tools

Qualifications

• Previous general cleaning or housekeeping experience is essential.
• Ability to work on own initiative and adapt to changes.
• Basic understanding of computer skills for online training.

Responsibilities

• Provide high quality cleaning services in kitchens and communal areas.
• Prepare rooms for guests by clearing and cleaning.
• Identify and report hazards to maintain safety.

Skills

Cleaning experience

Customer service skills

Communication skills

Health and Safety knowledge

Tools

Cleaning machinery

Job description

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The role of General Assistant Cleaner will include:

1. Providing high quality cleaning services of the premises including kitchens, bedrooms and communal areas
2. Preparing rooms for vacation guests – clearing, cleaning and bedmaking
3. Being a friendly face around site that can signpost students to the office for help
4. Identifying and reporting any hazards and faults to ensure a safe environment is maintained
5. Keeping inventory of cleaning stock and informing your team leader if stock is low
6. Completing set programmed works across site

Skills and experiences:

1. Previous general cleaning or housekeeping experience is essential
2. Ability to work on own initiative and with fast changing requirements
3. Previous experience of working to deadlines and prioritising workloads
4. Basic practical experience in operating cleaning machinery
5. Excellent customer service and communication skills
6. Working knowledge of Health and Safety regulations
7. Understanding of written instructions and how to maintain simple written logs
8. Some basic understanding of computer skills – you will need to complete some online training

Why work for us?

We manage accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose-built accommodation directly to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool, and Glasgow.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognizes your contribution, supports your physical, mental, and financial health, and gives you the flexibility to tailor your employee benefits by offering:

1. 25 days leave plus public holidays (pro rata)
2. A pension scheme with employer contributions from Sanctuary
3. Life Assurance
4. Employee Advice Service including counselling
5. Cycle to Work scheme
6. Voluntary health plans
7. Employee discounts
8. Wellbeing support and tools
9. Employee recognition scheme

Job Reference: 224159

We reserve the right, depending on application numbers, to close or extend the closing dates for positions; we therefore recommend an early application.