General Assistant

LGH Hotels Management; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join LGH Hotels Management as a General Assistant and contribute to the smooth operation at The Derby Midland Hotel. In this flexible role, you will support facilities services, ensure a high level of safety, and be the first contact for stakeholders. Enjoy numerous employee benefits including discounts, wellness programs, and recognition initiatives as you develop your career in hospitality.

Benefits

Employee discounts on bedroom rates

Shopping discounts

Eye care and wellbeing support

Free meals on duty

Free parking

Qualifications

• Previous experience in H&S and security is desirable.
• Ability to anticipate expectations and resolve issues.
• Calmness in pressurized situations.

Responsibilities

• Provide support to ensure all facilities services are delivered effectively.
• Act as the first point of contact for key stakeholders.
• Respond to reactive cleaning and maintenance as required.

Skills

Accuracy

Diligence

Self-motivation

Strong communication

Job description

Are you looking for a truly flexible role where you can make a difference? We're seeking a General Assistant to ensure all facilities services at our property are provided effectively and efficiently. You'll also be the initial point of contact for key stakeholders and external multi-agencies.

What You'll Do:

1. Support Operations: Provide support to ensure all facilities services are delivered in an effective and efficient manner.
2. Be the Go-To Person: Act as the first point of contact for key stakeholders and external multi-agencies.
3. Ensure Safety: Demonstrate a high level of security awareness and knowledge of Health & Safety at all times.
4. Respond to Needs: Be the first point of call for facilities services, responding to reactive cleaning and maintenance as required.

Employee Benefits:

• Employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts ranging from groceries, fashion, travel, utilities, days out, and holidays.
• Eye care, free legal & money advice, counseling sessions.
• Cycle to work scheme, wellbeing tips, fitness videos, recipe ideas, and advice on healthy living.
• Wellbeing podcasts and TV, breathing exercises, 24/7 support line.
• Team reward & recognition, free meals on duty, free parking.

Ideal Candidate:

• Accurate, diligent, self-motivated, focused, and reliable.
• Previous experience in H&S and security is desirable.
• A collaborative spirit that builds effective relationships internally and externally.
• Strong communication skills for positive dialogue with users and multi-agencies.
• Ability to anticipate expectations and resolve issues.
• Calmness in pressurized situations.

Hotel:

The Derby Midland Hotel, part of the Signature Collection by Best Western, features a rich history and character as a purpose-built railway hotel, recently refurbished with 102 bedrooms, meeting rooms, and a popular Grill restaurant.

About us:

Join LGH Hotels Management! With 42 hotels across the UK, including Crowne Plaza, Holiday Inn, and Best Western, we offer exciting careers in hospitality. Be part of shaping the future of the UK hospitality industry.