General Assistant

Red Carnation Hotels; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a five-star hotel as a Full-Time General Assistant where you will enhance guest experiences through outstanding service in the Food & Beverage team. Enjoy fantastic benefits including a generous bonus scheme and opportunities for personal development within a luxury setting.

Benefits

Recommend friend and family bonus scheme worth up to £600

Free meals on duty

30% off food and 25% off beverages

Complimentary uniform and dry-cleaning services

Holiday allowance increasing to 25 days

Two paid volunteering days each year

Free access to Employee Assistance Programme

Employee of the Month up to £200

Discounted accommodation rates globally

Staff Appreciation Party and Employee Recognition Events

Qualifications

• Previous experience within hospitality is a plus.
• Ability to handle busy situations and manage workload effectively.

Responsibilities

• Work with Food & Beverage team to deliver exceptional dining experience.
• Provide excellent customer service in back of house areas.

Skills

Excellent communication skills

Strong attention to detail

Friendly attitude

Flexible attitude

Job description

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We are looking for a Full-Time General Assistant to join our team!

Your main responsibilities as a General Assistant are working with the Food & Beverage team to help deliver a world-class dining experience and customer service for our guests, with a specific emphasis on the back of house areas.

Who are we?

The Summer Lodge Country House is set within the enchanting village of Hardy’s Evershot and surrounded by rolling hills. This five-star country house hotel epitomizes the ultimate in traditional style. Genuine warm service and innovative, delicious menus rival the best in the world. With a relaxing spa, indoor pool, private tennis court, and miles of beautiful countryside to explore, this is the quintessential luxurious escape.

What benefits would you get as a General Assistant?

• Recommend friend and family bonus scheme worth up to £600
• Free meals on duty
• Discount of 30% off on food and 25% off on beverages in any Red Carnation Hotel outlets
• Complimentary uniform and dry-cleaning services
• Holiday allowance increasing with length of service up to 25 days
• Two paid volunteering days each year
• Free access to Employee Assistance Programme
• Hotel-based recognition incentive (Employee of the Month up to £200)
• Discounted accommodation rates with The Red Carnation Hotel Collection & The Travel Corporation globally
• Staff Appreciation Party and other Employee Recognition Events

What are we looking for in a General Assistant?

• Previous experience within hospitality is a plus
• Excellent communication skills and strong attention to detail
• A friendly, bubbly, and flexible attitude
• The ability to handle busy situations and manage your workload effectively

If this sounds like the role for you, then apply today and join one of the “Best Hotel Companies in the World”!

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