General Assistant

Aramark; Eastleigh; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Free parking

Meals on duty

Employee benefits app

Life assurance

Pension

Training opportunities

Career progression

Inclusive environment

Job summary

Aramark in Eastleigh is seeking a General Assistant to support a busy catering operation. You’ll ensure clean, welcoming spaces, assist in the coffee shop, and help deliver great customer service to customers and staff.

The role offers a 22.5-hour week with a 9:30am–3:00pm schedule, £12.71 per hour, and benefits including free on-site parking and meals on duty. Training and progression opportunities are available within a global organisation.

Qualifications

• Customer-focused with hospitality experience preferred.
• Able to handle till operation and cash handling.
• Good hygiene and food safety awareness.
• Flexible to cover shifts and work across areas.
• Strong communication and time management.

Responsibilities

• Carry out general cleaning to maintain high cleanliness.
• Refill tea points and manage stock of beverages and consumables.
• Assist in coffee shop with food prep and customer service.
• Cover breaks to ensure continuous service across areas.
• Monitor stock and report shortages to supervisor.
• Support catering team with operational duties as directed.
• Set up and clear service areas; replenish supplies and clean equipment.
• Provide excellent customer service and respond to queries.
• Follow food safety, health & safety, and company procedures.

Skills

Customer service

Cash handling

Food safety

Teamwork

Time management

Attention to detail

Job description

At Aramark we empower our people to create experiences that matter. We share a passion for hospitality, it's at the foundation of everything we do. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing, a role at Aramark will help you reach your full potential.

Job Description

We are currently recruiting for a General Assistant to join our team in Eastleigh, SO53 3LE. This is a fantastic opportunity for a customer-focused and proactive individual to support a busy catering operation, providing excellent service while helping to maintain high standards across catering and customer areas.

What's in it for you?

• £12.71 per hour
• 22.5 hours per week
• Monday to Thursday
• Working hours of 9:30am - 3:00pm
• Free on-site parking
• Free or discounted meals whilst on duty
• Access to our Employee Benefits app, including online GP access, Employee Assistance Programme, discounts, supermarket savings and more
• Life assurance and pension scheme
• Training and development opportunities
• Career progression within a global organisation
• Supportive and inclusive working environment

What you'll be doing

• Carrying out general cleaning duties to maintain high standards of cleanliness and hygiene in catering and customer areas
• Refilling and maintaining tea points, ensuring adequate stock of tea, coffee, milk, sugar, cups, and other consumables throughout the day
• Assisting within the coffee shop with food and beverage preparation, customer service, till operation, and maintaining a clean and welcoming environment
• Covering staff breaks as required to ensure continuous service across the coffee shop, restaurant, tea points, and other catering areas
• Monitoring stock levels and reporting shortages to the supervisor
• Supporting the catering team with general operational duties as directed by management
• Setting up and clearing down service areas, replenishing supplies, and cleaning equipment
• Providing excellent customer service and responding professionally to customer queries
• Following all food safety, health & safety, and company procedures

Qualifications

About you

• Excellent customer service and communication skills
• Previous coffee shop or food service experience
• Ability to maintain high standards of cleanliness and hygiene
• Experience with tea point stocking and replenishment
• Cash handling and till operation experience
• Food safety and health & safety awareness
• Ability to work independently and as part of a team
• Strong time management and organisational skills
• Flexible approach to supporting different work areas and covering breaks
• Good attention to detail and ability to follow procedures
• Reliable, punctual, and able to work in a fast-paced environment
• Basic food preparation and beverage-making skills
• Positive, proactive, and professional attitude

Additional Information

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.

For roles requiring security clearance, any offer of employment will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to that level of clearance.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. Where relevant to the role, safer recruitment checks will apply, including referencesand an enhanced DBS checkin line with Keeping Children Safe in Education (KCSIE).

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team - [e-mail]

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.