General Assistant

Baxterstorey

Earl Shilton

On-site

GBP 18,000 - 24,000

Full time

2 days ago

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Benefits offered by this job

28 days holiday including bank

Birthday leave

Volunteer days

Maternity leave

Pension and life insurance

Discounts (Perkbox)

Wellbeing hub

Cycle to work

Free meals on shift

Apprenticeships opportunities

Job summary

BaxterStorey is seeking a hospitality team member to deliver warm, efficient service in a busy location. You will serve food and beverages, ensure guest satisfaction, and collaborate with a team that values inclusion and equality.

We welcome applicants from diverse backgrounds and offer opportunities for development, training, and a supportive work environment where every interaction matters.

Qualifications

Passion for hospitality and genuine service.
Collaborative and inclusive team player.
Flexible and solution oriented.
Experience in the food service industry preferred.
Knowledge of food safety and sanitation.

Responsibilities

Serve food and beverages to guests in a friendly, professional manner.
Provide excellent customer service along the guest journey.
Collaborate with colleagues to ensure smooth operations.
Adhere to health and safety regulations and guidelines established on location.
Maintain kitchen and dining area cleanliness.

Skills

Food service

Customer service

Teamwork

Food safety

Job description

Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.

Service - serve food and beverages to guests in a friendly and professional manner. Ensure that guests' needs and requests are efficiently and effectively addressed
Customer Service - provide excellent service by being attentive to guests' needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas, We work together as a team to lead by example, protecting the planet and supporting local communities.

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for a,

Have a contagious passion for food and/or customer service
You draw satisfaction from working within a collaborative and inclusive team environment
Ability to adapt to challenges and opportunities with a solution-oriented perspective
Previous experience in a similar role, especially in the food service industry, is often a plus
Some knowledge of food safety and sanitation practices
Works according to the BaxterStorey core values

Additional Information For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.