General Assistant

LGH Hotels Management Ltd; Derby; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Derby Midland Hotel is seeking a General Assistant who will support key operations and ensure effective facilities services. This flexible role is ideal for someone who is self-motivated and reliable, contributing to both internal and external stakeholder engagement within a vibrant hotel environment.

Benefits

Employee discounts on bedroom rates

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Hospital & death benefit plans

Cycle to work scheme

Free meals on duty

Free parking

Qualifications

• Experience in health & safety and security is desirable.
• Ability to build effective relationships.
• Strong communication style for open dialogue.

Responsibilities

• Support operations to ensure effective service delivery.
• Be the first point of contact for stakeholders.
• Respond to reactive cleaning and maintenance needs.

Skills

Accurate

Diligent

Self-motivated

Reliable

Job description

Derby Midland Hotel, Signature Collection By Best Western

The Opportunity

Are you looking for a truly flexible role where you can make a difference? We're seeking a General Assistant to ensure all facilities services at our property are provided effectively and efficiently. You'll also be the initial point of contact for key stakeholders and external multi-agencies.

What You'll Do

1. Support Operations: Provide support to ensure all facilities services are delivered in an effective and efficient manner.
2. Be the Go-To Person: Act as the first point of contact for key stakeholders and external multi-agencies.
3. Ensure Safety: Demonstrate a high level of security awareness and knowledge of Health & Safety at all times.
4. Respond to Needs: Be the first point of call for facilities services, responding to reactive cleaning and maintenance as required.

Benefits

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and TV
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Accurate, diligent, self-motivated, focused, and reliable.
• Previous experience in H&S and security would be desirable.
• A collaborative working spirit that enhances and builds effective working relationships both internally and externally.
• Possess a communication style that allows positive and open dialogue with users and multi-agencies.
• An ability to anticipate expectations and resolve issues.
• The ability to remain calm when in pressurised situations.

Hotel

The Derby Midland Hotel, part of the Signature Collection By Best Western, oozes with the unique history and character of its home city. It’s a place that is fondly regarded by locals and one of the first ever purpose-built railway hotels. We have recently refurbished 102 bedrooms, nine great meeting rooms, and a very popular Grill restaurant for our guests.

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.