General Assistant

www.findapprenticeship.service.gov.uk - Jobboard; Chagford; On-site; GBP 19,000 - 25,000; Full time

Job summary

A renowned hotel and restaurant is seeking a General Assistant to support various departments including restaurant, housekeeping, and reception. Ideal candidates should have a passion for quality service and a proactive attitude. The role offers competitive service charge benefits and opportunities for training and development in a supportive environment.

Benefits

Staff rates at hotels

Food and beverage discounts

Employee Assistance Programme

Team events and recognition

Qualifications

• Passion for delivering quality service.
• Ability to work under pressure.
• Willingness to work across different departments.

Responsibilities

• Support the restaurant, housekeeping, and reception.
• Work across departments to assist the team.
• Provide friendly service to guests.

Skills

Good communication

Attention to detail

Flexible attitude

Team player

Proactive and motivated

Job description

WHO:
We need a General Assistant who is a good all-rounder, happy to work across our restaurant, housekeeping and reception to support the team where needed.

THEY SHOULD:
- Have a passion for delivering quality and friendly service to our guests in line with the service standards we set up.
- Be happy to work across different departments.
- Be able to communicate clearly and work under pressure.
- Have a flexible attitude in their approach and work well alone when needed.
- Support other areas of the hotel and be a team player.
- Have attention to detail.
- Have a pro-active and motivated attitude.
- Want to work in a small team where you get involved in different areas of the business.

WHERE:
Set on the upper reaches of the River Teign, the 24-bedroom Gidleigh Park enjoys an exquisite location on the very edge of Dartmoor National Park in Devon. With 5 AA red stars, a stunning quality-led 1 Michelin starred restaurant, and a member of Relais & Châteaux, Gidleigh Park is widely recognised as one of the best hotels and restaurants in the UK, offering unique learning and development opportunities.

Gidleigh Park is open Tuesday to Saturday each week, guaranteeing most employees Sunday and Monday off. The hotel may also offer on-site staff accommodation to help new team members relocate and settle in, along with free on-site parking.

SERVICE CHARGE: We pay our team a service charge each month, which is pooled and 100% shared among all staff. The service charge can be around £395 per month (approximately £4,750 per year) for a full-time employee, in addition to base pay.

Send us a Whatsapp message with FAMILYFIRST to [phone] to find out more, chat, and apply (or apply through the usual method — whichever works best for you!).

WE WANT TO DEVELOP OUR PEOPLE

We have created internal training and development pathways for almost every role, clearly mapped out and provided to employees at the start. Our 'Family First' brand reflects our commitment to being a supportive, family-like environment.

WE WANT WORK TO BE A PLEASURE: We’re a people business — our success depends on the skills and happiness of our team. We invest in your training and development and promote from within. We value personality and enthusiasm for hospitality, and we’ll teach you the rest! Opportunities include careers across our hotels or a great local place to work. For some senior roles, relevant experience is preferred, but for others, the right attitude is enough.

OUR TEAMS GET:

• Amazing staff rates at our hotels for themselves, friends, and family, plus food and beverage discounts.
• Recognition for each year of service and milestone celebrations.
• Access to employee benefits, engagement platforms, and other perks.
• Free Employee Assistance Programme for personal support.
• Team events, recognition, and celebrations.