General Assistant

Restaurant Associates UK; Burgess Hill; On-site; GBP 25,200 - 30,800; Full time

Benefits offered by this job

Free meals during shift

Monthly recognition voucher

Ongoing training and career pathways

Job summary

Restaurant Associates UK is seeking a polished Front of House Assistant to join our premium corporate hospitality team. You will deliver outstanding service across the restaurant, coffee bar and events, serving food and drinks with professionalism and care.

This full-time role is Monday to Friday, 07:30–16:00 (variable shifts), with £13.45 per hour, no evenings or weekends. Benefits include free meals during shifts, staff recognition and ongoing training to support career progression.

Qualifications

• Has front of house, hospitality or customer service experience.
• Professional appearance and pride in presentation.
• Passionate about delivering exceptional service.
• Confident communicator and relationship builder.
• Thrives in a busy environment and stays calm under pressure.
• Attention to detail with proactive work approach.
• Enjoys teamwork and taking initiative.

Responsibilities

• Deliver front of house service across our restaurant, coffee bar and events.
• Serve food and beverages professionally with attention to detail.
• Create welcoming experience for colleagues, clients and visitors.
• Maintain cleanliness, presentation and organisation.
• Support wider team for seamless operations.
• Adhere to food safety and health & hygiene standards.

Skills

Front of house experience

Customer service excellence

Professional appearance

Team player

Confident communicator

Job description

Front of House Assistant

£13.45 per hour | Full Time | Monday – Friday | 07:30–16:00 (Variable Shifts)

Are you passionate about delivering exceptional customer service in a professional environment? We're looking for a polished, customer-focused Front of House Assistant to join our catering and hospitality team within a premium corporate workplace. This is an exciting opportunity for someone who enjoys creating outstanding customer experiences while working in a fast‑paced, high‑quality operation.

The Role

• Delivering outstanding front of house service across our restaurant, coffee bar and hospitality events
• Serving food and beverages efficiently, professionally and with attention to detail
• Providing a welcoming and engaging experience for colleagues, clients and visitors
• Maintaining immaculate standards of cleanliness, presentation and organisation
• Supporting the wider team to ensure a seamless and efficient operation
• Adhering to all food safety, health & safety and hygiene standards

About You

• Has previous front of house, hospitality or customer service experience
• Is professional, well presented and takes pride in their appearance
• Has a genuine passion for delivering exceptional customer service
• Communicates confidently and enjoys building positive relationships
• Thrives in a busy environment and remains calm under pressure
• Has excellent attention to detail and a proactive approach to work
• Enjoys working collaboratively within a team while also using their own initiative

What We Offer

• £13.45 per hour
• Monday to Friday working pattern
• No evenings or weekends
• Full‑time hours with an excellent work‑life balance
• Free meals and drinks during your shift via a daily allowance
• Monthly recognition voucher scheme for outstanding service
• Ongoing training, development and opportunities for career progression
• The opportunity to work within a premium corporate hospitality environment where quality and service excellence are at the heart of everything we do

If you're a motivated hospitality professional who takes pride in delivering exceptional service and is looking to join a supportive, quality‑driven team, we'd love to hear from you.

Benefits

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un‑wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families