General Assistant

BaxterStorey UK; Bridgwater; On-site; GBP 20,000 - 24,000; Full time

Job summary

BaxterStorey UK is seeking a Catering Assistant to provide exceptional customer service in meal settings. Responsibilities include serving food, ensuring hygiene standards, and assisting with food preparation and cleaning. The role offers a chance to work in a vibrant environment that values inclusion and personal growth.

Qualifications

• Previous experience in catering, hospitality, or customer service preferred.
• Basic food hygiene knowledge.
• Ability to work under pressure during busy service times.

Responsibilities

• Provide excellent customer service during meal service times.
• Serve food and beverages in line with set portion sizes and recipes.
• Follow food hygiene and safety standards at all times.

Skills

Customer Service

Communication

Teamwork

Job description

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Provide excellent customer service to associates during meal service times.

Serve food and beverages in line with set portion sizes and recipes.

Ensure food display areas are clean, presentable, and well-stocked.

Operate tills, process payments, and handle cash/card transactions accurately.

Follow food hygiene and safety standards at all times.

Assist with basic food prep, restocking, and cleaning tasks as required.

Maintain knowledge of menu items, allergens, and daily specials.

Support the back-of-house team during busy periods or as directed.

Report any issues with equipment, food quality, or service to the Catering Supervisor.

Job Description

Key Responsibilities:

• Provide excellent customer service to associates during meal service times.

• Serve food and beverages in line with set portion sizes and recipes.

• Ensure food display areas are clean, presentable, and well-stocked.

• Operate tills, process payments, and handle cash/card transactions accurately.

• Follow food hygiene and safety standards at all times.

• Assist with basic food prep, restocking, and cleaning tasks as required.

• Maintain knowledge of menu items, allergens, and daily specials.

• Support the back-of-house team during busy periods or as directed.

• Report any issues with equipment, food quality, or service to the Catering Supervisor.

Qualifications

Skills and Experience:

• Previous experience in catering, hospitality, or customer service (preferred but not essential).

• Basic food hygiene knowledge .

• Strong communication and interpersonal skills.

• Ability to work as part of a team and under pressure during busy service times.

• Positive attitude, punctual, and reliable.

• Flexible to work various shifts, including evenings, and weekends as required.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.