General Administrator

RAMH; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A mental health support organization in the United Kingdom is seeking a dedicated Administration Officer. The role involves ensuring the smooth running of services, especially within the recovery college. Key responsibilities include data management, reporting, and general administration tasks. The ideal candidate should be organized, compassionate, and possess excellent communication skills. A host of benefits including training programs and mental health support will be provided.

Benefits

Extensive training and development programme

Access to 24hr online GP service

Occupational sick pay

Employee assistance programme

Unlimited mental health support sessions

Cycle to work scheme

Competitive annual leave allowance

Qualifications

• Previous administration experience required.
• Ability to think on your feet in an office environment.
• Enjoy working in a busy office atmosphere.

Responsibilities

• Collating, inputting, and reporting on data.
• Producing reports and maintaining databases.
• Reception duties and general administration tasks.

Skills

Organisational skills

Compassion

Customer care experience

Communication skills

Problem-solving

Job description

The Role
RAMH are dedicated to providing comprehensive mental health support; we promote recovery from mental ill health and empower people to build independent, fulfilled lives.

We are seeking a dedicated and pro-active Administration Officer to join our team. The successful candidate will play a crucial role in ensuring the smooth running of our services including our recovery college based in Kilwinning college. RAMH’s Recovery College offers inclusive, empowering, and educational-style mental health support for people across the community. It’s a space where lived experience and professional knowledge combine to create an uplifting atmosphere that promotes wellbeing and self-management. By joining this service, you’ll be part of a team that fosters hope, builds skills, and supports people on their personal recovery journeys.

This role requires someone who is highly organised, compassionate, has a good eye for detail. You should have good customer care experience and enjoy working in a busy office environment as part of a friendly, well-established team. Duties will include collating, inputting and reporting on data, producing reports, maintaining data-bases, preparing correspondence, taking minutes, telephone enquiries, reception duties, maintaining filing systems, and general admin duties as required.

The successful applicant must have previous administration experience and will be provided with any training in our specific tasks. Excellent communication skills with a wide range of individuals and the ability to think on your feet and take a pro-active approach to problem solving in an office environment, is essential.

We Offer:
A host of soft benefits including an extensive training and development programme, access to 24hr online GP service, occupational sick pay, employee assistance programme, unlimited mental health support sessions, physiotherapy sessions, day one death in service insurance, cycle to work scheme, eligibility for blue light cards and other discounts, medical second opinion, ‘Join the Team’ refer a friend & receive £200 scheme, and competitive annual leave allowance that increases with length of service.

(benefits may change over time but are an accurate representation at the time of this job advert)