General Administrator

Scottish Prison Service; Glasgow; On-site; GBP 22,000 - 28,000; Full time

Job summary

A public sector organization in Glasgow is looking for a dedicated Administrator to provide general administrative services. The role includes managing prisoner accounts, handling inquiries, and maintaining computerized records. Candidates should have at least two National 5 qualifications, including English and Mathematics, and be proficient in Microsoft Office. Strong communication skills are essential for this position.

Qualifications

• Minimum of two National 5 qualifications or relevant experience.
• Competent in Microsoft Office, including Word, Excel, and Outlook.
• Experience with maintaining records/databases.

Responsibilities

• Provide administrative support within the department.
• Maintain accurate computerized records/databases.
• Manage diary and attend meetings.
• Produce written correspondence.

Skills

Use of Microsoft Office packages

Maintaining computerised records

Prioritizing workload

Well-developed communication skills

Education

Two National 5 qualifications including English and Mathematics

Job description

To provide general administrative services tothe Prisoner Accounts Department. The post holder will be responsible for a variety of tasks including, the administration of prisoner’s personal cash accounts, booking prisoner visits, paying prisoner wages and responding to general enquiries. The post holder will be responsible for ensuring accurate data input and processing and recording of prisoners cash on the Prisoner Records Database (PR2).

Responsibilities

Provide administrative support within the department, responding to departmental queries/requests for information and carry out ad-hoc duties as directed by area management

Maintain accurate computerised records/databases/PR2, reporting on this information as required

Maintain the secure management of paper/electronic files held within department, ensuring the secure transit of files to internal and external agencies.

Diary management, attending meetings and documenting appropriately.

Produce various written correspondence to internal and external agencies

Other duties, commensurate with role and level within the organisation, deemed necessary to ensure the continuation of an effective and efficient service.

Person Specification

SPS recruitment and selection practice is based on the fundamentals of our Competencies for Success Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are eight, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them, you will be assessed on those identified as key to role.

Qualification Requirements

A minimum of two National 5 (or equivalent/higher) qualifications, including English and Mathematics or relevant experience gained in a similar role and/or environment.

Knowledge, Skills and Experience Requirements

Competent in the use of Microsoft Office packages including Word, Excel and Outlook.

ESSENTIAL

Experience of maintaining computerised records/databases and reporting on this Experience information.

ESSENTIAL

Ability to effectively prioritise workload to meet departmental and organisational deadlines

ESSENTIAL

Well-developed communication skills at all organisational levels, both written and verbal.