Gen AI/Data Senior Delivery Manager

EPAM Systems; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Employee Stock Purchase Plan (ESPP)

Private medical insurance

Dental care

Life and income protection

Pension plan

Commuter benefits

Job summary

EPAM Systems in London is seeking a Gen AI/Data Senior Delivery Manager to lead end-to-end delivery of data and AI programs across the EU region with a strong governance framework and executive stakeholder engagement.

You will drive cross-functional delivery, collaborate with AI Centers of Excellence, and accelerate AI-enabled delivery practices. The role combines strategy, delivery management, and client relationship leadership in a hybrid work setting.

Qualifications

• Strong program or project management experience in technology services or consulting environments
• Proven track record delivering complex data, analytics or AI programs at scale
• Hands-on experience with AI/ML delivery including MLOps, data pipelines and AI SDLC frameworks
• Advanced stakeholder management skills with experience engaging C-level executives and engineering teams
• Familiarity with multi-geography delivery models and distributed team management
• Expertise in program governance practices including risk management, RAID logs and change governance

Responsibilities

• Manage end-to-end delivery across multiple concurrent data and AI programs in the EU region
• Establish and maintain program governance frameworks including reporting, risk tracking, escalation paths and consistent delivery cadences
• Drive delivery quality by aligning teams to best practices, milestones and client expectations
• Champion the AI Delivery Model framework across engagements by collaborating with AI Centres of Excellence and piloting AI-augmented SDLC processes
• Identify opportunities to embed AI and automation into delivery workflows for improved speed and quality
• Build and maintain trusted relationships with Business Unit leaders and key client stakeholders acting as a primary escalation point for program-level issues
• Support pre-sales activities including scoping, estimation and solution design for data and AI initiatives
• Translate business objectives into executable delivery plans and communicate progress to senior leadership
• Mentor Delivery Managers and support onboarding processes across the practice
• Contribute to practice-wide initiatives including KPI design, capability development, process improvement and knowledge sharing

Job description

We’re looking for a Gen AI/Data Senior Delivery Manager to join our team in London, UK in a hybrid working mode. In this role, you will play a pivotal part in shaping how EPAM delivers data and AI solutions across the region.

You will operate at the intersection of delivery, strategy and client engagement — driving program governance, ensuring cross-functional alignment and accelerating the adoption of AI-driven delivery frameworks. This position is part of the newly established European Data Delivery Management Office (DDMO) and will work closely with Delivery Managers, Business Units and pre‑sales teams to build scalable client‑centric delivery operations.

Responsibilities

• Manage end-to-end delivery across multiple concurrent data and AI programs in the EU region
• Establish and maintain program governance frameworks including reporting, risk tracking, escalation paths and consistent delivery cadences
• Drive delivery quality by aligning teams to best practices, milestones and client expectations
• Champion the AI Delivery Model framework across engagements by collaborating with AI Centres of Excellence and piloting AI‑augmented SDLC processes
• Identify opportunities to embed AI and automation into delivery workflows for improved speed and quality
• Build and maintain trusted relationships with Business Unit leaders and key client stakeholders acting as a primary escalation point for program‑level issues
• Support pre‑sales activities including scoping, estimation and solution design for data and AI initiatives
• Translate business objectives into executable delivery plans and communicate progress to senior leadership
• Mentor Delivery Managers and support onboarding processes across the practice
• Contribute to practice‑wide initiatives including KPI design, capability development, process improvement and knowledge sharing

Requirements

• Strong program or project management experience in technology services or consulting environments
• Proven track record delivering complex data, analytics or AI programs at scale
• Hands‑on experience with AI/ML delivery including MLOps, data pipelines and AI SDLC frameworks
• Advanced stakeholder management skills with experience engaging C‑level executives and engineering teams
• Familiarity with multi‑geography delivery models and distributed team management
• Expertise in program governance practices including risk management, RAID logs and change governance

Nice to have

• Industry certifications (PMP, PgMP, SAFe or equivalent)
• Previous experience in a delivery leadership role within a global IT services company
• Practical exposure to LLMs and Agentic AI adoption within SDLC

We offer

• EPAM Employee Stock Purchase Plan (ESPP)
• Protection benefits including life assurance, income protection and critical illness cover
• Private medical insurance and dental care
• Employee Assistance Program
• Competitive group pension plan
• Cyclescheme, Techscheme and season ticket loans
• Various perks such as free Wednesday lunch in‑office, on‑site massages and regular social events
• Learning and development opportunities including in‑house training and coaching, professional certifications, and courses
• If otherwise eligible, participation in the discretionary annual bonus program
• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long‑Term Incentive (LTI) Program