GDASS Mental Health Floating Support Worker

TN United Kingdom; Gloucester; On-site; GBP 24,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Mental Health Floating Support Worker to provide crucial support to victims of domestic abuse in Gloucestershire. This role involves offering practical and emotional assistance to individuals at risk, while also training professionals to recognize and respond to domestic abuse effectively. Join a committed team at a leading social housing provider, where your skills will make a meaningful impact on the lives of those in need. This is a full-time temporary position with a competitive salary and a supportive work environment focused on making a difference.

Benefits

Holiday entitlement

Pension scheme

Flexible working

Employee Assistance Programme

Qualifications

• Excellent knowledge of domestic abuse legislation is essential.
• Experience in managing sensitive customer queries and emotional situations.

Responsibilities

• Provide practical and emotional support to victims of domestic abuse.
• Support training delivery to professionals in identifying and responding to domestic abuse.

Skills

Knowledge of domestic abuse legislation

Experience managing complex customer queries

DASH completion experience

Attention to detail

Ability to handle emotional situations

Job description

GDASS Mental Health Floating Support Worker

Location: Gloucester

Salary: £24,139.50 (+ £750 Car Allowance) per annum - depending on skills and experience

Contract type: Temporary - June 2025

Working hours: Full Time

Closing Date:

Interview Date:

About the role

Working for Gloucestershire Domestic Abuse Support Service (GDASS - part of GreenSquareAccord), GDASS provides support to victims of domestic abuse (16+) living in Gloucestershire.

In addition to support services, GDASS also operates a helpline.

You will give practical, emotional support to people at standard and medium risk of domestic abuse using inpatient and community Mental Health Services.

You will support the GDASS Mental Health IDVA with training delivery to professionals within Gloucestershire Health and Care NHS Foundation Trust, to help them identify domestic abuse and respond effectively.

Please note: Successful candidates will be required to complete a DBS check. Further details will be provided after an offer is made.

About you

You must have excellent knowledge of domestic abuse legislation.

You should have experience managing complex and sensitive customer queries, remaining calm with emotional or distressed individuals, and experience of DASH completion.

You need to handle a demanding workload, prioritize effectively, and maintain attention to detail.

An understanding of confidentiality and adherence to policies and procedures is essential.

You will provide support and advocacy to clients at standard and medium risk of domestic abuse.

About us

GreenSquareAccord is one of the largest social housing and care providers in England, supporting 54,000 people across four localities.

We are committed to building better lives by providing affordable housing and support services, including support for homeless individuals, victims of domestic violence, and those involved in the criminal justice system.

Our purpose

We aim to support thousands of people by providing affordable housing and care, helping them live independently.

Everything we do focuses on people—whether providing safe, quality homes or care that promotes independence.

Our team members embody this social purpose, and we seek skilled individuals across disciplines to make a difference.

Working at GreenSquareAccord offers the opportunity to utilize your skills to impact lives positively.

The GSA Way

We emphasize our culture through the GSA Way, which reflects our commitments and behaviors. Our five core commitments are:

• We believe our customer is everything
• We are one team
• We are supportive and caring
• We are business-minded for social purpose
• We are curious and ambitious

More about the GSA Way can be found in our recruitment pack.

We offer a comprehensive benefits package, including holiday entitlement, pension scheme, flexible working, and an Employee Assistance Programme.

GreenSquareAccord is committed to diversity and inclusion and is a Disability Confident Employer, encouraging applications from individuals with disabilities and providing necessary support during the application process.