GCM Client Administrator III - UK

TN United Kingdom; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a GCM Client Administrator to lead the administration of high net-worth private and institutional clients. This role involves overseeing client relationships, managing accounts, and ensuring compliance with audit and regulatory standards. The ideal candidate will possess a Bachelor's degree and relevant experience, demonstrating strong analytical and interpersonal skills. Join a dynamic team where you can support and mentor others while contributing to the success of a reputable organization in the financial sector.

Qualifications

• Bachelor's degree required with relevant client contact experience.
• Strong software skills and teamwork abilities are essential.

Responsibilities

• Oversee client relationships and provide recommendations on account administration.
• Manage relationships with service partners and ensure compliance with standards.

Skills

Client Relationship Management

Analytical Skills

Interpersonal Skills

Teamwork

Professionalism

Education

Bachelor's Degree

CCTS Certification

Tools

Software Skills

Job description

Job Title: GCM Client Administrator III - UK, London

Overview:

Leads all aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients. Supports senior account relationship managers and may serve as administrator for large and/or highly complex clients. Acts as the primary contact for clients, maintaining daily contact to address inquiries and facilitate requests. Processes transactions, manages accounts, and ensures proper administrative oversight.

Primary Responsibilities:

1. Oversee client relationships, providing recommendations on trust account design and administration.
2. Assist senior representatives in revenue activities, prepare documents, and participate in meetings.
3. Maintain strong client relationships, serve as the main contact, and respond promptly to requests.
4. Manage relationships with service partners, addressing issues efficiently.
5. Stay informed about industry news and demonstrate industry knowledge.
6. Adhere to company policies, controls, and risk standards.
7. Support, coach, and mentor team members as needed.
8. Ensure compliance with internal and external audit and regulatory standards.
9. Perform additional duties as assigned.

Scope of Responsibilities:

May mentor less experienced personnel or other staff.

Minimum Education and Experience:

Bachelor’s degree and at least 1 year of relevant client contact experience, or a combination of higher education and work experience totaling at least 5 years with relevant client contact.

Preferred Qualifications:

Bachelor’s degree in Finance, Business, Economics, or Accounting with at least 2 years of relevant experience. CCTS certification is a plus. Strong software skills, teamwork, interpersonal skills, confidence, analytical ability, and professionalism are desired.