Gateshead Memory Hub Team Manager

Gateshead Health; Gateshead; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Balance programme

Staff networks and wellbeing support

Job summary

Gateshead Health in Gateshead invites applications for a clinical Team Manager to lead the Older Persons Specialist Memory Hub. You will drive leadership, support the transformation of the Organic Pathway, and help improve diagnostic times and post-diagnostic support for people living with dementia.

The post requires registration with the NMC in Mental Health, extensive experience in Older Persons Mental Health, and a proven ability to develop staff, monitor quality, and deliver compassionate,

Qualifications

• Registered on the NMC register, Mental Health and Leadership Qualification required.
• Proven ability to develop and change clinical practice.
• Strong communication skills, both written and verbal, including IT literacy.

Responsibilities

• Provide management to the team with accountability for safe delivery of patient care.
• Support Clinical Operational Manager in service improvements and transformational projects.
• Monitor performance and quality, and ensure targets are met.
• Ensure the patient and family experience is understood within the teams.
• Develop and deliver training packages to enhance workforce knowledge and skills.

Skills

Leadership

Communication

Professional links

Time management

Delegation

Complex information

Change management

Education

Registered on the NMC register, Mental Health

Leadership Qualification

Job description

An exciting opportunity has become available for a highly motivated, innovative & confident clinical Team Manager to lead the Older Persons Specialist Memory Hub in Gateshead.

This is an exciting leadership post that will support the ongoing transformation of the Organic Pathway, supporting improved diagnostic times and post diagnostic support for patients with Dementia.

The successful candidate will operationally lead the well-established Memory Hub service and contribute to the delivery of high-quality, safe and compassionate care for older adults with Dementia. This post will also play an integral part in leading ongoing service improvement work across Older Persons Memory services in Gateshead.

Applicants should be a Registered Mental Health Nurse with relevant experience working with patients and carers with a dementia diagnosis, and extensive clinical experience in Older Persons Mental Health.

Main duties of the job

Providing management to the team with accountability and responsibility for the safe delivery of all aspects of patient care.

Supporting the Clinical Operational Manager in continuous service improvements and the delivery of transformational projects within areas of accountability.

• Monitoring the performance and quality of the service the team delivers and ensuring local and national targets are met.

Ensuring the experience of our patients and their families is understood within the teams.

• Ensuring the highest standard of holistic safe and effective care is delivered through the use of evidence based professional practice, in line with agreed local and national standards.
• Responsible for the effective and efficient operational management of the Memory Hub.
• Supporting and continually developing staff to ensure they have the appropriate level of skill, knowledge and competence to meet service/speciality requirements

About us

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.

Job responsibilities

The post holder will work within a multidisciplinary team to provide high quality and safe care for patients, staff and visitors.

They will provide compassionate care that is based on empathy, kindness, respect and dignity and who can role model the trust values at all times. They must have broad evidence of continuous professional development.

The post holder will have operational responsibility for all aspects of clinical standards, professional practice, manage and co-ordinate staff, budget, resources and the environment.

Demonstrate effective leadership, being visible and accessible to patients, families and carers which ensure efficient, effective and caring services.

Accountability for the delivery of all performance indicators, essential standards and quality outcomes

Develop and where appropriate deliver training packages to enhance the knowledge and skills of the workforce and students

Person Specification

Qualifications

• Registered on the NMC register, Mental Health
• Leadership Qualification

Skills

• Skills in developing and changing clinical practice
• Ability to communicate effectively both verbally and in writing including IT literacy
• Ability to build and maintain high standards of professional links and communication channels with a variety of personnel and agencies
• Ability to manage own time effectively and to produce pieces of work on time and to a high standard.
• Ability to delegate appropriately
• Ability to present complex information to various audiences
• Ability to manage change and improvement

Experience

• Significant experience of Managing Clinical Practice at Band 6 / equivalent leve
• Budget and resource management understanding.
• Experience of providing management supervision and appraisal
• First line management & leadership experience.
• Able to demonstrate experience at a senior clinical level including some staff management /supervision experience
• Evidence of providing leadership in a Mental Health care environment including service development
• Experience of implementing significant changes in working practices

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.