Gastroenterology Nursing Support

NHS; Sheffield; On-site; GBP 24,000 - 27,000; Full time

Job summary

Sheffield Children’s NHS Foundation Trust is seeking a compassionate Administrator for the Gastroenterology team. The role involves providing essential administrative support in outpatient and inpatient settings, booking appointments, and liaising with families. Ideal candidates will possess strong organizational and interpersonal skills, as well as relevant qualifications such as GCSE English and RSA typing.

Benefits

Generous annual leave

Pension schemes

Health and wellbeing programmes

Exclusive discounts

Qualifications

• Experienced administrator with excellent communication skills.
• Comfortable in sensitive situations with patients and families.
• Ability to manage workload independently.

Responsibilities

• Provide comprehensive administrative support to the nursing team.
• Coordinate daily activities and appointments smoothly.
• Maintain accurate and up-to-date patient records.

Skills

Communication

Interpersonal

Organisational

IT skills

Education

GCSE English Language (Grade C or above)

RSA Stage II typing/word processing

Tools

Microsoft Word

Excel

Access

Job description

Go back Sheffield Children’s NHS Foundation Trust

Gastroenterology Nursing Support

The closing date is 08 July 2025

We are looking for a dedicated and compassionate Administrator to join our dynamic Gastroenterology team. You will help support the delivery of outstanding care for children, young people and their families across outpatient and inpatient settings.

What you'll bring:

You will be an experienced and organised administrator with excellent communication and interpersonal skills. You'll be comfortable dealing with sensitive situations in a calm and caring manner and have the initiative to manage your workload. Essential qualifications and experience include:

RSA Stage II typing/word processing or equivalent experience

GCSE English Language (Grade C or above) or equivalent

Previous administration and secretarial experience

IT and data entry skills

Main duties of the job

Reporting into the Office Manager, your responsibilities will include:

Provide comprehensive administrative support to the Gastroenterology and Nutrition nursing team

Coordinate daily activities with nurses to ensure smooth service delivery

Book, update, and amend Medical Day Care appointments

Liaise sensitively with patients and families, including those who may be distressed

Maintain accurate and up-to-date patient records

Manage the administration of homecare prescriptions for gastroenterology patients

Join us and be part of a team committed to providing high-quality, family-centred care.

About us

At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.

We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.

Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.

We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [e-mail]. Together, were building a workplace where everyone belongs.

#LI-Onsite

Person Specification

Qualifications and Training

• RSA Stage II typing/word processing or equivalent, or able to demonstrate equivalent in previous work experience.
• GCSE or equivalent in English language (grade C or above)
• RSA Stage III typing/word processing

Experience

• Previous administration and secretarial experience
• Previous experience of dealing with the General Public
• Previous experience in a healthcare setting

Knowledge and Skills

• Ability to use spread sheet and data base software
• Ability to work on own initiative and as part of a team
• Ability to use Microsoft Word, Access and Excel.

Personal Attributes

• Pleasant, tactful and understanding manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sheffield Children’s NHS Foundation Trust

Address

Sheffield Children's NHS Foundation Trust

£24,937 to £26,598 a yearper annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

425-25-7276170

Job locations

Sheffield Children's NHS Foundation Trust