Gas Technical Surveyor

ZipRecruiter; Leeds; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join BOXT as a Technical Surveyor (Gas) where you'll support engineers by resolving on-site installation issues and engage with customers prior to installations. We are seeking driven individuals with field experience, looking to thrive in a team-oriented environment that promotes continuous learning and development. Enjoy a great company culture, benefits including 30 days annual leave, ongoing training, and the opportunity to grow within a supportive team.

Benefits

30 days of annual leave (plus bank holidays)

Free tea, coffee, fruit, and breakfast

Social events

Ongoing training and development opportunities

Private medical cover

Company pension

Qualifications

• Minimum of 5 years Boiler Installation and repair experience with fault finding skills.
• Previous experience in field supervision or management position.
• Computer literate and able to use range of Microsoft/Google software.

Responsibilities

• Assist engineers remotely with onsite installation issues.
• Engage with customers to carry out desktop surveys.
• Provide technical solutions and communicate effectively with the team.

Skills

Excellent customer service skills

Communication skills

Teamwork

Technical problem solving

Time management

Education

ACS Qualifications CCN1, CENWAT

Job description

Job Description

Job Title: Technical Surveyor (Gas)

Location: Leeds (Office Based Role)

Are you an experienced gas engineer looking to utilise your skills in an office environment?

OR got previous experience as Technical Gas Auditor and looking for a new challenge?

This could be the perfect opportunity for you...

Job Overview:

We are looking for a driven, dedicated and passionate Technical Surveyor (Gas) to join our fast-growing team who would like to be part of the team making BOXT an international household name. As a Gas Technical Surveyor, you will play a fundamental part in supporting our growth and ambition by engaging with our customers to carry out desktop surveys prior to the installation day, to ensure when our engineers are on site they can complete the installation to the exceptionally high standards that BOXT have become renowned for.

You will be required to:

• This is an office based role where you will deal remotely with onsite installations issues.
• Remotely assist engineers that are on site, offering technical solutions where required.
• Communicate clearly to customers offering solutions, recommendations, and reassurance.

Who you are:

• Have ACS Qualifications CCN1, CENWAT (minimum requirement)
• Have a minimum of 5 years Boiler Installation and repair experience with fault finding skills on all domestic gas boilers
• Previous experience in field supervision or management position
• Have excellent customer service skills
• Excellent communication skills both verbal and written
• Computer Literate (the role will require you to use a range of Microsoft/Google software)
• Ability to work well under pressure.
• Full driver's license
• Clear and effective communication skills
• Well organised and friendly
• Confident personality

Who excels in this role?

BOXT Technical Surveyors are typically:

• Driven, hardworking and proactive individuals, who thrive in team environments.
• Eager to learn and often have a keen interest in diversifying their skills into new areas of expertise, such as air conditioning, heat pumps and solar panels.
• Confident in their natural ability to establish strong relationships with customers.
• Able to embrace a longer-term vision of success for customers.

About Us:

When you join BOXT, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers Football Club - among others. Backed by Brookfield and a part of the HomeServe group. And part of a team that works together to empower our customers' homes and lives.

BOXT offers...

• A great team culture - You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
• A market-leading tech platform - Our team of developers is constantly improving our award-winning platform to support customers and engineers.
• Employee progression - We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
• Customer champions - Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
• Award-winning products - We work with leading manufacturers to install high-quality products, with many being Which? and Quietmark approved.
• Global investors- We're proud to be backed by Brookfield and part of the HomeServe Group.

Benefits:

We have a great culture at BOXT, working closely together as one team. Our founders wanted to create a company that was disruptive, innovative, and forward thinking and they've created a positive, welcoming environment for people to work and thrive within.

Your benefits include...

• 30 days of annual leave (plus bank holidays)
• Free tea, coffee, fruit, and breakfast
• Modern offices
• Social events
• Ongoing training and development opportunities
• Enhanced Family Friendly Benefits
• Private medical cover*
• Company pension
• Death in service benefit*

* After probationary period

How to Apply:

If you'd like to join the BOXT team, then please send an email with your CV and get creative to tell us why you think you'd be a great fit for this role and our team.