Gas Servicing Supervisor

Plymouth Community Homes; Plymouth; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Excellent pension scheme

25 days annual leave

Holiday trading scheme

Free onsite gym and changingFacilities

Employee Assistance Programme

Free annual flu vaccination

Cycle to Work scheme

Three paid volunteering days per year

Ongoing training and career progressio

Job summary

Plymouth Community Homes is recruiting a Gas Servicing Supervisor to lead a team of Gas Safe registered engineers in Plymouth. You will oversee day-to-day operations, ensure safe and high-quality heating and gas services for residents, and shape service delivery with strong customer focus.

Candidates should have Gas servicing experience, leadership skills, ACS qualifications and a full UK driving licence. A commitment to safety and high standards is essential for this role.

Qualifications

• Gas servicing experience in public or private sector.
• Experience supervising Gas Safe registered engineers.
• Knowledge of Gas Safety (Installation and Use) Regulations and health & safety legislation.
• Ability to motivate teams, manage performance and drive service improvements.
• Excellent communication and customer-focused skills.
• Current ACS qualifications and a full UK driving licence.

Responsibilities

• Lead and motivate a high-performing gas servicing team.
• Carry out site inspections, quality assessments and toolbox talks.
• Ensure compliance with Gas Safety Regulations and health and safety standards.
• Manage workloads to deliver efficient, cost-effective services.
• Coach, mentor and performance-manage engineers.
• Collaborate with colleagues, contractors and stakeholders to deliver works on time and to high standards.
• Champion excellent customer service and resident satisfaction.
• Promote a strong safety culture across the service.

Job description

Gas Servicing Supervisor | Plymouth | Manage a Team Serving 16,000 Homes

Ready for your next challenge in gas services leadership?

About the role

If you're an experienced Gas Supervisor, Senior Gas Engineer, or Team Leader looking to take the next step in your career, this is your opportunity to lead a skilled team, shape service delivery, and make a real impact in the homes and communities of Plymouth.

At Plymouth Community Homes, you'll be trusted to lead our in-house Gas Servicing Team, ensuring thousands of residents receive safe, reliable, and high-quality heating and gas services every day. This is a role where your technical expertise, leadership skills and passion for customer service will genuinely make a difference.

What you'll be doing:

As Gas Servicing Supervisor, you'll provide day-to-day leadership to a team of Gas Safe registered engineers, apprentices and trainees.

• Leading and motivating a high-performing gas servicing team
• Carrying out site inspections, quality assessments and toolbox talks
• Ensuring compliance with Gas Safety Regulations and health and safety standards
• Managing workloads to deliver efficient, cost-effective services
• Supporting engineer development through coaching, mentoring and performance management
• Working closely with colleagues, contractors and stakeholders to ensure works are delivered on time and to a high standard
• Championing excellent customer service and resident satisfaction
• Promoting a strong safety culture across all aspects of the service

What we're looking for:

We're keen to hear from candidates who can bring both strong technical knowledge and people leadership skills.

You’ll likely have:

• Experience within gas servicing, maintenance or breakdown services in either the public or private sector
• Experience supervising, leading or developing Gas Safe registered engineers
• A solid understanding of Gas Safety (Installation and Use) Regulations and wider health and safety legislation
• The ability to motivate teams, manage performance and drive service improvements
• Excellent communication and customer-focused skills
• Current ACS qualifications and a full UK driving licence

Most importantly, you'll be someone who takes pride in doing the right thing, supporting colleagues and delivering excellent outcomes for customers.

About Plymouth Community Homes

We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we’re aiming to grow, to provide more people with high-quality, affordable homes to rent and buy.

With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes.

What's in it for you?

We believe great people deserve great benefits, including:

• Excellent pension scheme with generous employer contributions
• 25 days annual leave, rising to 30 days, plus Bank Holidays
• Holiday trading scheme
• Free onsite gym and changing facilities
• Employee Assistance Programme, including free counselling support
• Free annual flu vaccinationCycle to Work scheme
• Three paid volunteering days each year through our Make a Difference programme
• Ongoing training, development and career progression opportunities
• The chance to live and work in one of the UK's most beautiful coastal cities

For an informal discussion about this role, please contact Paul Cook, Gas & Plumbing Operations Manager on (phone number removed).

This post is not suitable for job share.

Shortlisting Date: 19th August 2026

Interview Date: 26th August 2026

If you are an apprentice, please ensure that you make the Learning & Development team aware that you intend to apply for this position.

We are a committed Equal Opportunities employer.

We welcome applications from suitably talented people from any community and background.

Living and Working in Plymouth