Gas-Qualified Trainee White Goods Engineer – Ipswich [PAS212]

Pacifica; Ipswich; On-site; GBP 34,000 - 35,000; Full time

Benefits offered by this job

Company van provided

Tools & Training Provided

30 days annual leave

Pension scheme

Industry-leading bonus scheme

Death-in-service benefit

Job summary

Pacifica in Ipswich is recruiting a Gas-Qualified Trainee White Goods Engineer. The role is field-based with full training provided and a company van (private use optional). You'll train to repair domestic appliances and gain CCN1 and CKR1 gas qualifications.

You will visit customers, diagnose faults, and perform repairs with mentorship from experienced engineers. The package includes salary £33,500–£34,000, 30 days leave, pension, and a generous bonus scheme.

Qualifications

• CCN1 and CKR1 Gas Qualifications required.
• Mechanical or electrical mindset – confident using hand tools.
• Full UK manual driving licence (max 6 penalty points).

Responsibilities

• Learn to repair and maintain household appliances including washing machines, tumble dryers, refrigerators, dishwashers, electric cookers, and gas cookers.
• Visit customers' homes to diagnose issues and carry out repairs safely and efficiently.
• Troubleshoot problems using mechanical or electrical skills.
• Record and manage job details using in-house engineer software.
• Follow guidance from your mentor while building skills and confidence.
• Provide excellent customer service, explaining repairs clearly and professionally.
• Continuously develop technical skills through structured training and on-the-job experience.

Skills

Gas qualifications CCN1

Gas qualifications CKR1

Mechanical mindset

Full UK driving licence

Job description

Gas-Qualified Trainee White Goods Engineer - Ipswich - Field Based - Full Training Provided.

Salary: £33,500 to £34,000 - with increases once you're signed off training

Permanent, Full-time | 40 hours per week, Mon to Fri | Company van provided - private use optional | Tools & Training Provided

CCN1 And CKR1 Gas Qualifications Required

Already Gas Qualified? Ready to Learn a New Trade?

We're looking for individuals who already hold CCN1 and CKR1 gas qualifications and want to expand their skills into appliance repair. We'll provide:

• Full City & Guilds Assured training at our North East of England training academy.
• Mentorship from an experienced engineer
• Training to repair household appliances including washing machines, tumble dryers, refrigerators, dishwashers, electric cookers, and gas cookers

What You Will Do:

• Learn to repair and maintain household appliances including washing machines, tumble dryers, refrigerators, dishwashers, electric cookers, and gas cookers
• Visit customers' homes to diagnose issues and carry out repairs safely and efficiently
• Troubleshoot problems using your mechanical or electrical skills
• Record and manage job details using in-house engineer software
• Follow guidance from your mentor while building skills and confidence
• Provide excellent customer service, explaining repairs clearly and professionally
• Continuously develop technical skills through structured training and on-the-job experience

What We Offer You:

• Salary: £33,500 to £34,000 per annum depending on experience (includes £5,000 high-cost living allowance for IP postcode area) - with increases after training completion
• City & Guilds Assured Training Programme (all costs covered)
• Full training on all major appliances: washing machines, tumble dryers, refrigeration, dishwashers, electric cookers, and gas cookers
• Mentorship from experienced engineers
• Van, tools, tablet, uniform, and fuel card provided (van optional for private use)
• 30 days annual leave (including 8 bank holidays)
• Pension scheme & industry-leading bonus scheme
• Death-in-service benefit (3x salary)
• Discounts via company retail portal
• Monthly cash prize draw & recognition schemes
• Complimentary appliance cover for your own home

About Pacifica:

• One of the UK's largest domestic appliance repair providers, completing over 350,000 repairs per year
• Over 250 engineers nationwide
• Carbon-neutral company committed to reaching net-zero by 2035

What We're Looking For:

• CCN1 and CKR1 Gas Qualifications (required)
• Mechanical or electrical mindset - confident using hand tools
• Enthusiasm and motivation to learn
• Confidence to work independently in customers' homes
• Clear, friendly, and professional communication
• Can-do attitude with drive to succeed
• Full UK manual driving licence (max 6 penalty points)

Extra Perks:

• Van stock automatically replenished
• Daily spare parts delivered to local ByBox lockers
• Easy-to-use engineer software
• No sales targets - focus purely on repairs
• Ongoing specialist training and career progression

Why Join Us:

• Field-based role offering variety, challenges, and job security
• Continuous learning and career development
• Opportunity to work with a growing, sustainable company