Gas Engineer (Domestic) – Van + Benefits + Call-Outs

Sanctuary Group; Worcester; On-site; GBP 40,000 - 49,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme with employer contrib.

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support and tools

Staff Networks for inclusion

Company van and tools

Job summary

Sanctuary Group is hiring a Gas Engineer to service and repair domestic gas appliances across Worcester, Hereford and surrounding areas. You will operate from a company van with tools and a configurable iPhone/tablet for scheduling and fault reporting.

The role involves meeting health and safety standards, keeping customers informed, and maintaining records. A full UK driving licence and relevant CCN1/CENWAT/CKR1/CPA1/HTR1, WRAS, and LPG qualifications are required.

Qualifications

• Proven experience of analysing and diagnosing problems and implementing effective solutions.
• Working knowledge of the servicing and maintenance of gas appliances.
• Ability to use and update computerised systems (including PDA) for work scheduling.
• Recent experience of undertaking a similar role.
• Candidates must hold a full UK driving licence for company duties.

Responsibilities

• Carrying out the service and repair of domestic gas appliances.
• Providing accurate and timely information on progress and advice that is easily understood by the customer and ensuring accurate daily work records.
• Responding positively to complaints and breakdowns in service delivery to meet customer expectations.
• Resolving problems or initiating the means of resolution, keeping customers informed throughout.
• Ensuring tools and equipment are maintained and stocks replenished as needed.

Skills

Problem analysis

Gas appliance maintenance

PDA scheduling

Gas industry experience

Full UK driving licence

Education

CCN1

CENWAT

CKR1

CPA1

HTR1

Unvented - G3 Certificate

WRAS Water Regulations

LPG CONGLP1

Tools

PDA scheduling software

Job description

Sanctuary Group is hiring a Gas Engineer to service and repair domestic gas appliances across Worcester, Hereford and surrounding areas. You will operate from a company van with tools and a configurable iPhone/tablet for scheduling and fault reporting.

The role involves meeting health and safety standards, keeping customers informed, and maintaining records. A full UK driving licence and relevant CCN1/CENWAT/CKR1/CPA1/HTR1, WRAS, and LPG qualifications are required.