Garment Technologist - Jersey

The White Company; Greater London; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Discounts

Holiday 25 days + 3

Pension scheme

Bonus scheme

Home working option

Private healthcare

Life Assurance

Job summary

The White Company is looking for a Technologist to support KPI delivery and drive process improvements within the department. You will translate designs into briefs for vendors, ensure quality from sampling to production, and manage lifecycle of Jersey products including fit and grading across categories.

Key responsibilities include leading fit sessions, maintaining construction standards, and liaising with QA for traceability and regulatory compliance.

Qualifications

• Strong experience with Jersey products and related quality standards.
• Understanding of garment construction methods and fit processes.
• Knowledge of testing requirements for jersey product categories.
• Familiarity with regulatory requirements for UK/EU/US markets.
• Excellent computer literacy and organizational skills.

Responsibilities

• Maintain Jersey construction methods ensuring fit, performance and quality across products.
• Lead fit sessions and manage grading consistency across sizes.
• Measure and record comments in Excel for traceability.
• Assess proto-stage risks with suppliers, designers and buyers.
• Monitor returns and customer complaints and report to QA.
• Attend Critical Path meetings to keep information updated.

Skills

Jersey product experience

Garment construction knowledge

Pattern awareness

Quality assurance & traceability

Attention to detail

Communication skills

Adaptability and learning

UK/EU/US regulations knowledge

Education

Relevant degree or equivalent qualification

Tools

Excel

Job description

Our Role

The Technologist will assist delivery of the department KPI’s and strategy. You will be required to support drive operational efficiencies on the Department and be proactive with ideas for process improvements.

• Initial designs and concepts are translated into workable briefs for vendors/agents to interpret effectively.
• Vendors/agents to produce samples efficiently.
• Products are manufactured and delivered to TWC required standards.

What you'll be doing

• To ensure the garment construction methods are maintained to comply with the TWC high standards. Take technical ownership of all aspects of Jersey to ensure that the consistency of fit, construction, performance and quality is achieved across all products, whilst maintaining continuity of sizing in the application of grading.
• Leading the fit sessions.
• Measuring and typing comments in excel.
• Discuss risk assessments at proto stage regularly with the Supplier, Designer and Buyer as necessary.
• Monitor product returns and customer complaints and report to QA Manager.
• Attend weekly Critical Path meetings with the buying team to ensure information is updated and on track.
• Filing technical specifications, reviews, test reports and relevant correspondence, so that traceability exists, and demonstrate due diligence.

• Approve care labelling and testing requirements as well as communicate decisions to the supplier.
• Ensure all products comply with international testing and trading regulations, non-compliances must be flagged.
• Report on quality issues in accordance with product approval processes, test results and tolerance levels. Ensure non-compliances are relayed for appropriate management decision and advise appropriate stakeholders of potential issues.
• Ensure production samples are approved with appropriate reference samples and briefs.
• Carry out regular store visits to report on quality of fit and make of garments, and to examine competitors.
• Product data input on the required systems.
• Complete seasonal product reports for senior leadership meetings.
• Support other departments when cover is needed.
• Where necessary attend business travel visiting suppliers with buyer and/or designer.

Distribution Centre/QC liaison

• Liaise with QC warehouse team to ensure that products are inspected appropriately.
• Investigate quality issues, find solutions, and report findings to the QA manager.
• Ensure emerging issues are resolved quickly and effectively, involving supplier/agent, buyer, merchandiser, Technical Manager as necessary.
• Assist Senior Technologists in ensuring traceability of Gold Seals into the warehouse is maintained, and that progress and status of QC inspections is always visible to buyer/merchandiser.
• Ensure all damaged goods, manufacturing faults, transit damages, etc are processed in an appropriate manner and that all costs are recharged to responsible parties through the DNA process.
• Ensure international compliance documentation is accessible in the central system to prevent shipping delays.

The skills and experience you’ll need

• Strong experience working on Jersey products.
• Good knowledge of yarns (natural, synthetic and blended), their performance, and suitability for different end uses.
• Good knowledge of garment construction methods.
• Strong pattern awareness.
• Able to fit jersey wear products across a range of categories.
• Good understanding of product testing requirements for jersey product categories.
• Good knowledge of jersey fabrics and wash care instructions.
• Good problem-solving and decision-making skills for production challenges, including shrinkage, pilling and handle issues.
• Appropriate degree/ equivalent qualification.
• Excellent computer literacy, organisational and communication skills.
• Willing to be adaptable and eager to learn a wide variety of skills and to be flexible across a number of product categories.
• The ability to prioritise, multitask, manage time and work under pressure.
• Have an aptitude for attention to detail.
• Good decision making and problem-solving skills.
• Professional and credible with the ability to work on own initiative.
• Understanding of garment construction, fit process, garment testing and safety standards.
• Good understanding of UK, EU & US garment regulations.

What we’ll offer you

At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.

• Discount -Up to 50% discount and access to regular Sample Sales
• Holiday - 25 days rising to 28 with length of service
• Holiday Buy – opportunity to buy up to 5 days holiday
• Pension Scheme - enrolled in our Group Personal Pension schemes upon joining the business.
• Bonus - In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility)
• Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing
• Continued Development – We offer structured support from our own in-house Learning and Development Hub
• Salary Sacrifice scheme for Electric vehicles (dependent on grade and meeting policy eligibility)
• Continued Development - Inclusion on our Leadership Development Programme (eligibility for contracts of 6 months plus Grade D & E roles only)
• Continued Development – We offer structured support from our own in-house Learning and Development Hub
• Private Healthcare with additional Babylon Digital Healthcare (based on contract duration)
• Life Assurance
• White City House (Soho House Group)Tenants Membership at a discounted rate, offering access to facilities in the House

Additional Benefits

• Fruit basket daily
• Tea and coffee provided
• Working from Home - option to work from home on Mondays and Fridays
• Social - Christmas party/social events throughout the year
• Seasonal Sample Sales
• Volunteer Day - with a charity of your choice
• Great Location - Close to transport links - over ground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gyms

Our Equality Diversity and Inclusion statement of commitment

At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.

We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.

We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.

We'd love you to join us on our journey.

Our Sustainability statement of commitment

We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do.