Garden Centre Team Leader – Plants

British Garden Centres; Sheffield; On-site; GBP 22,000 - 28,000; Full time

Job summary

British Garden Centres is seeking a full-time Team Leader for Plants in Sheffield to enhance their customer service experience. The ideal candidate must possess strong plant knowledge, supervisory experience, and exceptional customer service skills. Responsibilities include maintaining the plant area, organizing team schedules, and ensuring high-quality service compliance.

Benefits

Onsite car parking

Staff discount at Garden Centres and Restaurants

Qualifications

• Plant knowledge necessary.
• Supervisory experience preferred.
• Physical fitness required for hands-on tasks.

Responsibilities

• Maintain plant area.
• Supervise duties including store opening and closing.
• Ensure compliance with company policies and health regulations.

Skills

Excellent customer service

Supervisory experience

Time management

Reliability

Ability to work under pressure

Job description

Full Time – 40 Hours Per Week – Including Weekends

At British Garden Centres, not only do we aim to deliver a great experience in our Centres, but we go above and beyond in creating an exceptional customer service experience too.

We are looking for a Team leader Plants to work in this fast paced and very customer focused Centre. The successful candidate will be highly motivated, approachable and have excellent people skills with a positive “can do” attitude plus a keen eye for detail.

The successful candidate should be physically fit as this is a very hands on role and some heavy lifting will be involved. Forklift truck license would be an advantage although not essential as training will be given.

Experience in building or similar retail experience is preferred.

Plant knowledge, previous work within horticulture required.

What we Offer:

Benefits include onsite car parking and staff discount at our Garden Centres and Restaurants as well as the Woodthorpe Leisure Park.

Skills required:

Excellent customer service.
Supervisory experience.
Able to work on one’s own initiative.
Adhering to company policies.
Work well under pressure.
Good time management.
Professionalism and reliability.

Duties will include:

Maintain plant area.

Supervising duties including key holder opening and closing store as required

Excellent customer service.

Organising team schedules and any staff issues.
Evaluating employee performance and providing training and guidance as needed.
Filling in for absent employees and assisting teams as needed to successfully complete projects.
Ensuring that employees follow company policies as well as health and safety regulations.
Ensuring a high and consistent standard of customer service.
Business compliance in accordance with Health and Safety and food safety laws and regulations.

If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.

How to apply:

Please send your CV:

Rachel Shaw Garden Centre Manager

[e-mail]

Applications close –Thursday 19th June 2025

Due to the high volume of applications, if your application is successful, someone from the management team will be in touch with you, thank you.