Garden Centre Horticultural Manager

British Garden Centres; Gloucester; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Onsite parking

Staff discount 20%

50% Restaurant discounts

Leisure Park access

Job summary

British Garden Centres is seeking a Plant Department Manager in Brockworth. The role leads the horticulture department, develops the team and ensures every customer leaves with excellent service.

You will manage staff, drive sales, provide expert plant advice and maintain high standards across the department, with a focus on profitability and customer satisfaction.

Qualifications

• Experience in horticulture retail management.
• Strong commercial awareness and budgeting capabilities.
• Ability to identify training needs and coach all levels.

Responsibilities

• Oversee horticulture department operations and maximise profitable sales.
• Provide expert plant care guidance and product knowledge.
• Lead and develop the team to deliver a first-class customer experience.
• Foster a great workplace culture and development journey for staff.
• Coordinate with central support teams on stock and communications.
• Ensure health and safety regulations are followed.

Skills

horticulture expertise

retail management

budget awareness

team coaching

customer experience

adaptability

Job description

Location: Brockworth

Contract type: Permanent

Hours: Full Time

Hours: 39 Hours Per Week Including Weekends

About Us

British Garden Centres is the UK’s largest family‑owned garden centre group, with 80centres nationwide. Founded by the Stubbs family, the business has grown rapidly through significant expansion and acquisitions, evolving from its first site at Woodthorpe Garden Centre into a national brand.

The group now includes garden centres, restaurants, nurseries and distribution centres, employing more than 3,500 colleagues across the UK. Despite its scale, British Garden Centres maintains strong family values, a community focus, and a commitment to providing a welcoming and supportive environment for both customers and employees.

At British Garden Centres, not only do we aim to deliver a great experience in our Centres, but we go above and beyond in creating an exceptional customer service experience too.

As a Plant Department Manager, you will manage, lead, inspire and develop an amazing team and ensuring all customers have a great in store experience.

What we Offer:

Benefits include onsite parking and staff discount 20% at our Garden Centres and 50% Restaurants, and our Leisure Park.

Skills required:

• You’ll bring horticultureexpertisewith proven experienceofretail management.
• Commercial awareness and understanding of budgets, profitabilityfrom drivingretailsalesand improved ways of working.
• Ability to identify training needs. Be effective coaching and training all levels ensuring our teams are delivering a first-class customer experience.
• Adaptability act quickly and enthusiastically to changing priorities, workload, and concepts.
• Positivity managing change, you will leadthe team througheach seasonwith care and motivation to deliver the best.

Duties will include:

• Overseeing thehorticulturedepartmentoperation, maximising profitable sales and growth while creating a unique customer focussed environment.
• Providing expert advice and guidance in relation to plant care and maintenance, core gardening products & equipment.
• Taking the lead increating a great place to work for everyone on a day to day basis whilst thinking ahead to ensure your teamhave a development journey withus.
• Sparking your team’s passion for delivering the best customer experience possible bycreating a brilliant customer journey.
• Working closely with ourcentralsupport teams, maintaining top notch communication, stock supplyandresponse.
• Ensuringdepartmentcompliance and health and safety regulations are carried out.

Applications close –Friday 25th September 2026

Due to the high volume of applications, we will only contact you if your application is successful.