Garden Centre Deputy Manager

www.findapprenticeship.service.gov.uk - Jobboard; Tonbridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-run garden centre in Tonbridge is seeking a Deputy Garden Centre Manager to oversee staff and enhance customer service. The ideal candidate will exhibit strong leadership, have proven retail management experience, and possess excellent problem-solving skills. Benefits include onsite parking and staff discounts. Applications close on 15th August 2025.

Benefits

Onsite car parking

Staff discount for Garden Centres and Restaurants

Qualifications

• Proven managerial experience in a fast-paced environment.
• Strong communication and motivational skills.
• Knowledge of Health & Safety standards.

Responsibilities

• Manage Garden Centre staff and resources effectively.
• Ensure high standards of customer service.
• Conduct operational audits for compliance.

Skills

Customer service

Leadership

Problem-solving

Interpersonal skills

Tools

Microsoft Word

Microsoft Excel

Job description

Garden Centre Deputy Manager

Full Time 40 Hours Per Week – Including Weekends
Fully Flexible

We are looking for a Deputy Garden Centre Manager to join our forward-thinking team. Working in the Garden Centre this is a high-volume environment with a fast turnaround.

The successful candidate should have proven managerial experience and be physically fit as this is a very hands-on role and some heavy lifting may be required.
A knowledge of plants would be a “nice to have” but is not essential to the role, however, excellent customer service and a high standard of visual merchandising is required as is previous retail management experience.

What we offer:
Benefits include onsite car parking and staff discount for our Garden Centres and Restaurants as well as the Woodthorpe Leisure Park.
If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.

Requirements of the Role:
• An inspirational leader for Centre staff ensuring that they receive clear direction and performance management within a culture of coaching and mentoring.
• Highly commercial and results driven with a proven track record in a management position.
• Positive and strong communicator and a skilled motivational people manager.
• Accountable for providing great customer service and have a keen eye for detail around the consumers’ experience in the Centre.
• A solution orientated thinker with excellent problem-solving skills.
• Good knowledge of Health & Safety standards.
• Strong interpersonal and organisational skills.
• Good knowledge of Microsoft Word and Excel

Duties include:
• Managing Garden Centre people resources
• Forward planning of work schedule
• Daily resource management to support effective customer service requirements
• Deployment of the team to deliver excellent shop floor standards
• Managing cash/till operations
• Operational Audit for compliance in those areas
• Key holder responsibilities to assist with opening and closing of the centres

To apply:
Please send your CV and cover letter to:
Dean Young Garden Centre Manager - [e-mail]

Applications close Friday 15th August 2025

Due to the high volume of applications, we will only contact you if your application has been successful