Garage Manager: Lead Tech Team & Boost Customer Service

Perfect Placement UK Ltd; Manchester; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Monthly bonuses

Job summary

Perfect Placement UK Ltd seeks a skilled Garage Manager in Manchester to oversee daily operations, lead a team of technicians, and ensure top customer service and quality standards. The role emphasizes targets, profitability, and professional development within a growing automotive group.

The successful candidate will manage 5-6 technicians, maintain health and safety standards, and drive improvements while delivering excellent face-to-face support to customers.

Qualifications

• Proven experience managing a garage or automotive environment.
• Strong leadership abilities with a leader mentality.
• Technical background with a good understanding of automotive systems preferred.
• Experience managing teams of 5-6 technicians.
• Excellent communication, problem-solving, and organisational skills.
• Ability to manage workloads effectively and meet targets.
• Experience with an independent garage is desirable; dealership experience will also be considered.

Responsibilities

• Oversee daily operations of the branch to ensure financial and operational targets are met.
• Support and lead a team of technicians, managing workloads and fostering team development.
• Monitor and maintain high-quality customer service standards.
• Manage customer interactions directly when required, providing face-to-face assistance.
• Address operational challenges promptly, offering technical and problem-solving support.
• Uphold health and safety standards and ensure compliance with company policies.
• Drive branch profitability through strategic planning and operational management.

Skills

Leadership

Customer service

Communication

Organisational skills

Problem solving

Team management

Health and safety

Job description

Perfect Placement UK Ltd seeks a skilled Garage Manager in Manchester to oversee daily operations, lead a team of technicians, and ensure top customer service and quality standards. The role emphasizes targets, profitability, and professional development within a growing automotive group.

The successful candidate will manage 5-6 technicians, maintain health and safety standards, and drive improvements while delivering excellent face-to-face support to customers.