Gapton Hall - Customer Care Assistant Flexible Part-Time (£12.26PH)

McDonald's; England; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading company, McDonald's, is seeking a Customer Care Assistant in Norfolk. The role involves engaging with customers, maintaining cleanliness, and creating a welcoming environment in a fast-paced setting. Flexible part-time hours available, with a salary of £12.26 per hour. Ideal for those who enjoy working in teams and delivering excellent service.

Benefits

Flexible hours

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Friendly, welcoming, courteous and helpful behaviour.
• Must have effective communication skills for customer interaction.
• Availability for shift patterns between 7am-4pm, 11am-8pm, and 4pm-1am required.

Responsibilities

• Provide a warm and welcoming atmosphere for customers.
• Maintain high standards of cleanliness in dining areas.
• Establish and maintain positive communication with customers.

Skills

Effective communication skills

Attentive listening

Friendly behavior

Teamwork

Ability to maintain energy levels

Job description

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Gapton Hall - Customer Care Assistant Flexible Part-Time (£12.26PH), Norfolk

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Client:

Location:

Norfolk, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

952f0bdccbfd

Job Views:

7

Posted:

30.06.2025

Expiry Date:

14.08.2025

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Job Description:

Overview

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Availability to work shift patterns between 7am-4pm, 11am-8pm and 4pm-1am for both weekdays and weekends is essential for this position.

Benefits package includes: Flexible hours, Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more...........

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Created on 30/06/2025 by TN United Kingdom