Gapton Hall - Customer Care Assistant Flexible Full-Time (£12.26PH)

McDonald's; England; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

Join McDonald's as a Customer Care Assistant in Norfolk, where you'll engage with customers and ensure a welcoming environment. This role demands high energy, strong communication skills, and the ability to work flexible shifts. You'll benefit from holiday pay, meal allowances, and employee discounts, making it an exciting opportunity in a globally recognized brand.

Benefits

Flexible hours

Holiday pay

Service awards

Meal allowance

Employee discounts

Qualifications

• Strong communication skills and attentive listening are essential.
• High energy levels are required for this fast-paced role.
• Teamwork and maintaining a friendly demeanor are important.

Responsibilities

• Engage with customers and ensure smooth operations in areas.
• Welcome children and distribute balloons during events.
• Maintain cleanliness and foster a warm atmosphere.

Skills

Communication

Teamwork

Friendliness

Attentiveness

Job description

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Gapton Hall - Customer Care Assistant Flexible Full-Time (£12.26PH), Norfolk

Client:

Location: Norfolk, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

5466fcdf7303

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

Overview

McDonald's is a globally recognized brand, committed to core values: Serve, Inclusion, Integrity, Community, and Family. We strive to create a safe, respectful, and inclusive workplace, offering quality jobs and opportunities for all.

As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers and ensuring smooth operations in customer areas. Responsibilities include welcoming children, distributing balloons, organizing events, attending to customer needs, maintaining cleanliness, and fostering a warm atmosphere. Maintaining positive communication and keeping the manager informed about customer satisfaction are key.

You will work in a fast-paced, energetic environment, requiring a genuine smile and the ability to connect with customers, making them feel valued.

Essential qualities include friendliness, courtesy, helpfulness, and teamwork. Strong communication skills, attentive listening, face-to-face interaction, and maintaining eye contact are necessary. The role demands high energy levels and efficiency during shifts.

Availability to work flexible shifts between 7am-4pm, 11am-8pm, and 4pm-1am on weekdays and weekends is required.

Benefits include: Flexible hours, Holiday pay, Service awards, Meal allowance, Employee discounts, and more.