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Grosvenor Casinos recherche un Superviseur de Jeux qui dirigera une équipe dynamique pour offrir une expérience client inoubliable. Vous serez responsable de l'efficacité opérationnelle et de la conformité réglementaire, en garantissant un environnement de jeu excitant et intègre. Rejoignez-nous et participez à notre mission de devenir le casino le plus apprécié du Royaume-Uni.
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We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
We are on an exciting journey of growth and it’s the ideal time to join us.
As a valued team member, you'll receive the following benefits:
Job Description
As a Gaming Supervisor you’ll dive headfirst into the hustle and bustle of the gaming world. Your main goal being to excite and entertain all of our customers!
You’ll play a pivotal role in the success of any gaming operation, your primary responsibility will be to lead, support, and manage the gaming team to ensure that customers receive an unparalleled experience. This involves not only optimizing operational efficiency but also guaranteeing an adequate supply of gaming products at all times. By fostering a positive, dynamic work environment, you’ll motivate your team to perform at their best, ensuring smooth operations and high levels of customer satisfaction. Your leadership directly impacts the overall gaming experience, making it enjoyable and seamless for all.
You’ll serve as the gatekeeper of regulatory compliance, a vital aspect of the gaming sector, guaranteeing that all activities comply with legal standards and ethical principles. Additionally, you’ll manage the accurate upkeep of departmental records and documentation, crucial for smooth operations and compliance with regulations.
Ultimately, you’ll be the foundation of the gaming floor, creating an environment built on excitement, fun, fairness, and integrity.
Qualifications