Games Manager

HB Leisure Ltd.; London; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading attraction partner for skill games is seeking a Games Manager in London. You will oversee site operations, ensure high service standards, and manage a team, while enjoying benefits like competitive salary and career growth opportunities. This role requires strong guest service skills and the ability to lead effectively.

Benefits

Bonus Scheme

Pension Scheme

28 days holiday

Access to Private GP

Gym discounts

Savings on retailers

Qualifications

• Experience in amusement games at supervisor level.
• Willingness to learn sales and achieve targets.
• Attention to detail and reliability.

Responsibilities

• Ensuring the day-to-day running of all site operations.
• Maintaining high standards and health & safety procedures.
• Motivating, training, and developing your team.

Skills

Guest service

Communication

Sales

Team management

Job description

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HB Leisure is the leading attraction partner for skill games and amusements around the world operating in over 100 theme parks across 25 countries.

We are looking for a Games Manager seeking their next exciting challenge to join our HB Leisure management team and be part of the fun and help deliver excellent customer service for our visitors at our theme park.

In return we will offer you:

• Competitive salary
• Bonus Scheme
• Pension Scheme
• 28 days holiday (including bank holidays per annum)
• Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more!
• Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
  
  

Responsibilities include but are not limited to:

• Ensuring the day to day running of all site operations
• Review all game performances
• High standards are maintained throughout the site
• Ensure all Health & Safety procedures are implemented and followed providing a safe environment for all staff and customers
• Ensure cash collections are carried out accurately and securely
• Ensure a good working environment for your team
• Motivating, training and developing your team.
• Respond to customer requests in a prompt and appropriate manner
  
  

Person Specification:

• Have great guest service and communication skills and a positive, outgoing personality
• Be willing to learn the art of sales and motivated to reach daily sales targets
• Be honest, reliable, responsible individuals with a strong work ethic
• Be able to demonstrate a high-level of attention to detail
• Be available full time. Including weekdays, weekends, and holidays.
• Be able to lift 20lbs and be able to stand for up to 8 hours (or more if given/qualified for over-time hours)
• Be able to stay productive during slower business hours and when working alone
• Have reliable transportation
• Be able to follow instructions and comply with ALL company standards.
• Experience in amusement games at supervisor level.
• Team management or supervisor skills.
• You will be self-directed and highly motivated.
• Sales Experience of 1 year (Desirable)
• Customer Service of 1 year (Desirable)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Retail

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