Gallery Assistants

JR United Kingdom; Stoke-on-Trent; On-site; GBP 20,000 - 25,000; Full time

Job summary

The London Transport Museum seeks a Gallery Assistant to welcome visitors and provide engaging insights into London's transport heritage. Ideal candidates will have strong customer service experience, excellent communication skills, and a passion for history. This role offers the opportunity to create memorable experiences for visitors.

Qualifications

• Proven track record in a customer-facing role.
• Friendly and approachable demeanor.
• Natural conversationalist with diverse audiences.

Responsibilities

• Welcome visitors and guide them through exhibits.
• Ensure an exceptional visitor experience.
• Answer questions and maintain a welcoming atmosphere.

Skills

Customer service

Communication

Problem-Solving

Enthusiasm for history & culture

Job description

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We are seeking enthusiastic and experienced Gallery Assistants to join the vibrant team at the London Transport Museum!

Are you passionate about history, delivering a stellar visitor experience, and bringing stories to life? Do you thrive in a dynamic environment where every day is an adventure? If so, we have the perfect opportunity for you!

The role

As a Gallery Assistant, you’ll be the friendly face of the London Transport Museum, welcoming visitors from around the world and guiding them through fascinating exhibits that showcase the rich heritage of London’s transport. You’ll be an integral part of ensuring an exceptional visitor experience, answering questions, providing engaging insights, and maintaining a welcoming and informative atmosphere.

This isn’t just a job; it’s a chance to be part of something truly special, connecting people with the past, present and future of London’s iconic transport network.

• Experience is key: You’ll have a proven track record in a customer-facing role, ideally within a museum, gallery, heritage site, or similar visitor attraction.
• A warm and welcoming demeanour: Your friendly and approachable nature will make every visitor feel at ease.
• Excellent communication skills: You’re a natural conversationalist, able to engage with diverse audiences and clearly convey information.
• Enthusiasm for history & culture: A genuine interest in London’s transport heritage will make your interactions even more engaging.
• Problem-Solving skills: You’re proactive and resourceful, able to handle enquiries and resolve minor issues with a smile.
• Reliability & professionalism: You’re punctual, dependable, and always present yourself in a professional manner.

Ready to hop aboard?

If you’re an experienced and engaging individual looking for a rewarding role in a world-class museum, we’d love to hear from you! Apply now and help us make every visit to the London Transport Museum an unforgettable journey.