Gallery Assistants

JR United Kingdom; Cheltenham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading museum in London is seeking enthusiastic Gallery Assistants to enhance visitor experiences. Ideal candidates will have a background in customer service, communication skills, and an interest in the rich heritage of London's transport. This role offers a unique opportunity to connect visitors with London's transport narrative while fostering an inviting environment.

Qualifications

• Proven track record in a customer-facing role, ideally within a museum or similar attraction.
• Friendly and approachable demeanor.
• Excellent communication skills with diverse audiences.

Responsibilities

• Welcome and guide visitors through the exhibits.
• Ensure an exceptional visitor experience by answering questions.
• Maintain a professional and welcoming atmosphere at the museum.

Skills

Customer Service

Communication

Problem-Solving

Enthusiasm for History

Job description

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We are seeking enthusiastic and experienced Gallery Assistants to join the vibrant team at the London Transport Museum!

Are you passionate about history, delivering a stellar visitor experience, and bringing stories to life? Do you thrive in a dynamic environment where every day is an adventure? If so, we have the perfect opportunity for you!

The role

As a Gallery Assistant, you’ll be the friendly face of the London Transport Museum, welcoming visitors from around the world and guiding them through fascinating exhibits that showcase the rich heritage of London’s transport. You’ll be an integral part of ensuring an exceptional visitor experience, answering questions, providing engaging insights, and maintaining a welcoming and informative atmosphere.

This isn’t just a job; it’s a chance to be part of something truly special, connecting people with the past, present and future of London’s iconic transport network.

• Experience is key: You’ll have a proven track record in a customer-facing role, ideally within a museum, gallery, heritage site, or similar visitor attraction.
• A warm and welcoming demeanour: Your friendly and approachable nature will make every visitor feel at ease.
• Excellent communication skills: You’re a natural conversationalist, able to engage with diverse audiences and clearly convey information.
• Enthusiasm for history & culture: A genuine interest in London’s transport heritage will make your interactions even more engaging.
• Problem-Solving skills: You’re proactive and resourceful, able to handle enquiries and resolve minor issues with a smile.
• Reliability & professionalism: You’re punctual, dependable, and always present yourself in a professional manner.

Ready to hop aboard?

If you’re an experienced and engaging individual looking for a rewarding role in a world-class museum, we’d love to hear from you! Apply now and help us make every visit to the London Transport Museum an unforgettable journey.