FX eTrading Support Analyst

BNB Chain; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading financial tech firm is seeking a candidate to provide global application support for FX, Rates, and Credit businesses. The role requires excellent problem-solving skills, a first-class degree, and familiarity with complex IT architecture and electronic trading principles. Knowledge of Rates products is beneficial, and the position is based in Central London.

Qualifications

• Ability to problem solve in a high-pressure environment.
• Knowledge of Rates products is a plus.
• Understanding of FX business and electronic trading principles.

Responsibilities

• Monitor applications and follow up on issues.
• Manage incidents and problems effectively.
• Document knowledge for future reference.
• Strive for continuous improvement of service levels.
• Handle project tasks as assigned.

Skills

Problem-solving

Teamwork

Logic and critical thinking

High motivation to learn

Education

First class degree from a top university

Tools

SQL Server

Oracle

Shell scripting

Python

UNIX commands

Job description

Overview

The APS eSolutions group (Application Production Support Electronic Solutions) is a global team providing services directly to the global FX, Rates, eCommerce and Credit businesses within the Global Market group of our partner. The team is responsible for supporting globally the ION platform, in-house pricing application, algorithmic trading components, STP, for rates business. The key focus is to provide BAU production support issues/user enquiries and align processes and procedures with the global support teams: to ensure current service agreements are met and requirements are successfully implemented, also to establish a high level of quality for the production systems supporting the FI businesses.

Responsibilities

• Application Monitoring and follow up
• Incident and Problem Management
• Knowledge Management and Documentation
• Continuous Service Level improvement
• Maintenance and enhancement
• Project and specific tasks

Qualifications

Candidate Profile:

• First class degree of top university and scientific background (ability to problem solve)
• High motivation to learn a complex and very stressful environment.
• Logic and critical thinking
• Team work skills
• The role focuses specifically on Rates products, Rates knowledge would be appreciated.

IT SKILLS:

• Good knowledge of FX business and electronic trading principles: Spot/Outright pricing, Fixings, VD calculation, CC & AV, Spot push, Rollback/rollover, Fixings, etc
• Good knowledge of main application failure scenarios in a complex IT architecture, from both functional and technical perspective
• Data querying: SQL Server, Oracle
• OS usage: Windows, UNIX commands
• Scripting: Shell, Python
• Market Data mechanisms/ communication protocols / messaging services: RMDS, FIX, TOF, TCP / UDP, TIBCO RV, MQ

Location

This role is based in Central London.