Future Ways of Working Engagement Manager

www.findapprenticeship.service.gov.uk - Jobboard; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A government agency is seeking an Engagement Manager for Future Ways of Working. This role involves supporting the interoperability programme, managing the Smarter Working Community, and leading workplace change communications. Ideal candidates should be innovative and ready to enhance modern working practices. Join a diverse team focused on improving sustainability and inclusivity.

Responsibilities

• Support the interoperability programme by developing the ‘Ways of Working’ pillar.
• Analyze lessons from interoperability pilots to identify challenges and enablers.
• Manage the cross-government Smarter Working Community of Practice.
• Lead workplace change communication and engagement activities.
• Facilitate sessions within Workplace Experience and Business Change teams.
• Maintain smarter working communities to enhance GPA’s reputation.
• Collaborate with Customer Experience and Insights teams to identify behavioral challenges.
• Review research and create products to position GPA as a leader in smarter working.
• Line manage the EO support officer post.

Job description

The Government Property Agency (GPA) is the largest property holder in government, managing assets worth over £2.1 billion and overseeing more than 55% of the government’s office estate.

We are transforming the Civil Service by creating excellent workplaces, leading the UK’s largest commercial office programme, working towards halving carbon emissions from government offices, and delivering greater value for taxpayers. We seek innovative, solutions-focused individuals to join our team.

Representing the UK's best covenant – His Majesty’s Government – we lead major programmes such as the Government Hubs Programme, Whitehall Campus Programme, and Net Zero Programme. We also provide cost-effective property services including asset management, lifecycle replacement, and workplace services.

Innovation and progress are central to our culture. We promote lifelong learning, curiosity, and self-improvement. Our core values are:

• Striving for excellence: We aim to deliver outstanding results.
• Empowering through respect: We ensure fair treatment for all.
• Acting with integrity: We do the right thing consistently.
• Succeeding together: We rely on each other to achieve success.

Join our diverse team that leads with purpose—improving sustainability, fostering social value, promoting inclusivity and flexibility, and stimulating economic growth. Be part of a mission where your impact matters, your voice is valued, and you help shape our future.

The GPA is committed to diversity, equality, and inclusion, actively encouraging applications from candidates who are disabled, ethnically or gender diverse, or part of the LGBTQ+ community.

The Workplace Experience Team is a high-performing, collaborative group responsible for customer-focused initiatives, including Future Ways of Working, Customer Experience, and Customer Insight.

The Future Ways of Working team focuses on embedding modern working practices across the civil service. After successfully delivering the smarter working programme, they support ongoing development of flexible, innovative work approaches.

The Engagement Manager for Future Ways of Working will enable contributions from the practitioner network and other groups to shape future work practices through engaging events and analysis. They will also support the wider community with advice on embedding modern ways of working.

The team is small and versatile, so the successful candidate may support other areas as needed.

Key Responsibilities

As the Future Ways of Working Engagement Manager, your duties will include:

• Supporting the interoperability programme by developing the ‘Ways of Working’ pillar, leveraging the practitioner group to inform discovery and evolve civil service work practices.
• Analyzing lessons from interoperability pilots to identify challenges and enablers, and advising on change management principles. Sharing best practices across GPA and government.
• Managing the cross-government Smarter Working Community of Practice, hosting events, providing guidance, and developing tools to showcase GPA’s expertise.
• Leading workplace change communication and engagement activities across government and beyond, promoting continuous improvement.
• Facilitating sessions within the Workplace Experience and Business Change teams for internal and external audiences.
• Maintaining and developing smarter working communities to enhance GPA’s reputation as a thought leader.
• Collaborating with Customer Experience and Insights teams to identify behavioral challenges and support change management strategies.
• Reviewing research and creating products and advice to position GPA as a leader in smarter working.
• Line managing the EO support officer post.