Future Store Leader: Ops & Service Training

London High Holborn; Greater London; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Competitive hourly pay

28 days paid holiday

Flexible working hours

Staff discount on food

Staff meals

Company pension scheme

Family Leave policies

Paid training and progression

Supportive and fun team environment

Employee recognition opportunities

Job summary

Domino’s stores are operated by independent franchisees, and this Manager in Training role is your path to a leadership position in one of our London stores. You’ll learn how to manage operations, lead a team, and deliver outstanding customer service as you prepare to run a store confidently and effectively.

We’re seeking someone with strong organisational and communication skills, experience in leading people, and a flexible schedule including evenings and weekends.

Qualifications

• Strong organisation and prioritisation skills.
• Excellent customer service and communication abilities.
• Experience in leading or managing people.

Responsibilities

• Lead and organise the team to deliver excellent service and operational standards
• Motivate your team to delight customers with quality, speed and friendliness
• Support team members through coaching and training to meet the highest standards
• Deliver 5-star operational excellence across all areas of the store
• Monitor and drive performance against key targets
• Provide outstanding customer service and resolve issues confidently
• Prioritise tasks and manage time effectively in a fast‑paced environment
• Maintain a clean, safe and welcoming store environment

Skills

Organisational skills

Customer service

People leadership

Communication skills

Job description

Domino’s stores are operated by independent franchisees, and this Manager in Training role is your path to a leadership position in one of our London stores. You’ll learn how to manage operations, lead a team, and deliver outstanding customer service as you prepare to run a store confidently and effectively.

We’re seeking someone with strong organisational and communication skills, experience in leading people, and a flexible schedule including evenings and weekends.