Future Opening: Front Desk Associate

Crunch Fitness; Stockton; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in health and fitness is seeking passionate individuals to join their team. At this vibrant gym, you will have the opportunity to inspire others in their fitness journeys while working in a fun and energetic environment. With a focus on customer service and community, you will help create a welcoming atmosphere for all members and guests. This role involves engaging with clients, facilitating their requests, and ensuring the club operates smoothly. If you love fitness and enjoy helping others, this is the perfect opportunity for you to thrive in a supportive and dynamic setting.

Qualifications

• Energetic and enthusiastic individuals with a passion for fitness.
• Strong customer service and communication skills are essential.

Responsibilities

• Greet members and guests, ensuring a welcoming atmosphere.
• Facilitate member check-ins and handle requests professionally.
• Assist in maintaining a clean and organized work area.

Skills

Customer Service

Communication Skills

Sales Skills

Organizational Skills

Education

High School Diploma

Tools

Club Management Software

Job description

• Greet all members & guests with a smile and wish them well as they exit the club.
• Check in all members and guests in accordance with company procedures.
• Facilitate any messages on club software at member check-in.
• Answer phones in a courteous, helpful, professional manner.
• Communicate special events to members and guests.
• Maintain an atmosphere that makes members feel welcome.
• Facilitate all member requests or forward to a manager.
• Maintain a professional disposition at all times.
• Sell retail products.
• Facilitate payment of member services in accordance with company procedures.
• Know club facility, services, and schedules.
• Maintain a clean and organized work area.
• Assist in all projects as delegated by club management.
• Follow all policies and procedures in the Employee Handbook.
• Complete opening and closing duties.

Meetings:

• Monthly or Weekly Department Meetings
• Employee Training Meetings

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job; it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full-service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch’s signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.