Furniture Planner

IKEA; Dundee; On-site; GBP 26,000 - 31,000; Full time

Job summary

IKEA is looking for creative Planners to design kitchens and wardrobes, merging style with functionality. This role offers a competitive salary, flexible working, and a chance to enhance customer experiences through personalized solutions. Join us in making spaces that inspire and fulfill dreams!

Benefits

15% IKEA discount

Life Assurance of 4 times your pay

Enhanced pension contributions

Interest-free loans

Qualifications

• Experience in customer-oriented business with sales targets.
• Interest in people's lives and personalized solutions.

Responsibilities

• Planning and designing kitchens and wardrobes for customers.
• Engaging with customers to inspire and advise on solutions.

Skills

Customer engagement

Problem-solving

Communication

Planning

Tools

Microsoft Office

Planning Tools

Job description

Are you someone who enjoys creating efficient spaces? We're looking for Planners who can turn chaos into culinary masterpieces and wardrobe wonders! If you can juggle frying pans, floor plans, and fashion with equal pizzazz, this is the role for you. Join us and design the kitchens where dreams (and delicious dishes) come to life, and the wardrobes where style and functionality meet!

WHAT WE OFFER

• The start date of employment will be: May-June 2025
• The starting salary for this role is £26,400 per annum pro rata, based on competence and experience.
• 30 hours working 5 days per week including evenings and alternate weekends. Full-time hours during a 4-week training period.
• 39 hours working 5 days per week including evenings and alternate weekends.

This role involves a 4-week training period requiring travel to the IKEA store in Edinburgh for 3 days each week. Travel costs will be covered by IKEA.

We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's needs.

• 15% IKEA discount & discount portal saving £100’s on high-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest-free loans.

And much more!

WHAT YOU'LL NEED TO HAVE

• An interest in people’s lives at home and providing personalized solutions that meet their needs.
• Experience working in a customer-oriented business, with sales targets and customer conversion focus.
• A proactive approach to improving customer experience and sales, problem-solving, and effective communication.
• Willingness to learn and work with various computer programs including Microsoft Office and Planning Tools.

WHAT YOU’LL BE DOING ON THE DAY-TO-DAY

• Planning & designing kitchens & wardrobes for customers, including initial and follow-up appointments, providing accurate plans, and installation quotations.
• Engaging with customers to identify needs, inspire, and advise on solutions for their homes.
• Supporting sales efforts by maintaining a clean, well-presented, and easy-to-shop area.
• Responding to customer emails, securing payments both in-store and remotely.
• Communicating via email, text, and calls from pre-appointment to purchase, ensuring a smooth customer journey.
• Supporting overall customer shopping experience, including replenishing products, picking and handing out orders, and addressing inquiries.

WE CARE FOR THE PEOPLE

We value diversity of thought, background, and culture. We welcome candidates from all walks of life, including those with disabilities, to join us and feel valued.

Come see a wonderful workday where we create a better everyday life for the many.

RECRUITMENT PROCESS INFORMATION

Please let us know if you require any adjustments during the interview process. Attach an updated CV and cover letter to your application. Shortlisted candidates will be invited by email for an interview. We will keep you informed regardless of the outcome.

For support, email [e-mail].